Visited this pub last night (a Sunday) for dinner. On arrival at about 8.15pm, there was no one behind the bar, but after a couple of minutes, as we waited to order a drink, a lady appeared, looked at us and said in a harrassed tone "Are you looking for food, because if you are, we're fully booked". I was rather surprised, because although there were perhaps half a dozen tables occupied, there were plenty empty and only one had a 'reserved' tag on it.
We left feeling that our business simply wasn't wanted, and there were no helpful suggestions made as to where else we could try, which would have been the mark of good customer service. It seems from reading other reviews that being treated like this is not uncommon!!! Needless to say we won't be going back.
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