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“Pleasant B&B in a charming position”

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Kersbrook Guest Accommodation
Ranked #22 of 45 Lyme Regis B&B and Inns
Feock, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Pleasant B&B in a charming position”
5 of 5 bubbles Reviewed 14 October 2013

Our whole experience with this family run B&B/hotel has been very positive.From the initial booking telephone call to our departure, we experienced nothing but courteous, helpful,and friendly service.
We stayed for 3 nights in family room No 1 and found all the facilities clean and acceptable, bearing in mind the constraints of a very old and thatched propertyThe breakfasts were something to look forward to, and freshly cooked to order,served by pleasant young ladies.
It was not until the last morning that I discovered how to open the window!! my fault entirely and young Mr Davis was very kind with this reviewers's ignorance!
one small point is the bedside light fixture is loose and needs attention.

Room Tip: Do not expect an all mod cons boutique hotel,just a charming cottage offering clean rooms and a goo...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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239 reviews from our community

Traveller rating
    76
    74
    35
    36
    18
See reviews for
35
137
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11
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Any
English first
Solihull
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 13 October 2013

Lovely B&B in a lovely town, very nice proprietors. Lovely building but the decor is a little tired but doesn't ruin your stay. The accommodation is adequate. I would recommend this B&B for its location and very friendly owners.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deborah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bexley, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 October 2013

I have just stayed here with my art group of 14. No one complained. We all appreciated its quirky side, yes, some of the furniture was worn (in the lounge) but this was accepted as part of it's being different. The staff were all very good, the breakfast was lovely, we all got together and agreed all our rooms were clean. I don't want a stark, cold room with no character, the kersbrook was individual, unique, warm and above all the service was excellent, the owner especially friendly and welcoming. I think it boils down to what you want. This is an individual b&b, we all found our rooms to be clean and warm and different. Appreciate it's quirkiness or stay somewhere else.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank artycarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 11 October 2013

We had a very late booking and the only room available was the family room. I was very shocked upon our arrival to find that the room was not only very tired but also dirty. The curtains had mould on.The ensuite bathroom was definately not clean ( note the dirty towel rail and hair on rear of door).
The only storage for hanging clothes in the room smelt musty.The bed was uncomfortable and the headboard needed to be fixed properly.
The price was for a 4 star room however I was really disappointed with what we got for our money, I would struggle to give it any stars and for people who have been in the hospitality business for many years as the owners appear to have been, I would expect more.
I shall return to Lyme Regis as it is a lovely place but I definately will never stay at this place ever again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Coljoy1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 29 September 2013

We stayed in late August at the end of a walking expedition along the Jurasic Coast. Having stayed at basic but clean and good value B&B's all week, we opted to spend a bit more hoping for a bit more luxury on our final night in Lyme Regis. We were offered the Studio, which came in at £115 per night. The room was basic, filled with mismatched and dated furniture and overall not a room you really wanted to spend time in. The breakfast was average. Overall we would have been happy to pay £60 to stay there, but not double this. A shame because with a little updating and care and attention to detail it could be a really lovely hotel/B&B.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank Laura_n_Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 22 September 2013

Words cannot express how filthy and disgusting our room was ! The carpet was filthy, there was mould on the bathroom ceiling, mouldy tiles, the windows looked like they have never been cleaned and were covered in dead flies! The old man who owns this hovel was downright rude and patronising. How they can have the nerve to charge £110 per night to stay in a filthy room and they actually told us it had been cleaned the day before !

Our room was advertised as a room with a sea view - well, if you looked way beyond the old people's nursing home right in front, you could just about make out the see in the very far distance !

DO NOT WASTE YOUR MONEY BY BOOKING A ROOM HERE - YOU WILL BE VERY DISAPPOINTED !

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
10 Thank Mhe11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston-super-Mare, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 19 September 2013

As a 4 star rated B&B we were really disappointed! On arrival everything seemed good-but after inspection of our room and en-suite-we war shocked that Kersbrook had a 4 star rating. The shaver socket didn't work-the complimentary tray had coffee stains and the curtains didn't meet due to hooks missing-also the sun streamed through the window from daylight! The grout in the shower was black and we found hairs in drawers of the dressing table. They also use cellular blankets....in summer? We have stayed in 2 star guest houses cleaner than this one!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ann-Marie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kersbrook Guest Accommodation

Property: Kersbrook Guest Accommodation
Address: Pound Rd, Lyme Regis DT7 3HX, England
Region: United Kingdom > England > Dorset > Lyme Regis
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #22 of 45 B&Bs / Inns in Lyme Regis
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kersbrook Guest Accommodation 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Kersbrook Guest Hotel Lyme Regis
Kersbrook Hotel Lyme Regis
Kersbrook Guest Accommodation Lyme Regis, Dorset

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