We booked this hotel on the basis of the great reviews it has had in the past as the perfect place for a short break in Dorset. Unfortunately the quality control/management of the hotel didn't match the infrastructure and the food sourcing. We arrive in the middle of December to be shown into a freezing cold room - because the heating had not been switched on; free Wi-Fi is offered but the signal is so weak (in the Stable Block at least) as to be useless. It took half an hour for our starters to arrive, over an hour for the main course. Whilst waiting, the table next door had to send their food back because it was too cold - and the same happened to my partner, meaning that we ate our dinner separately - rather than together. Hardly what you would expect from one of Dorset's premier gastro-pubs. Having said that, the two young ladies that were the front of house team worked exceptionally hard to recover the failings of the kitchen. The bar was busy and it was clear that they were over-stretched - the lack of a managerial overview was very evident in terms of customer care. The room was clean and well appointed and the breakfast was far better - although we had to wait to be served (due to a wine delivery). So - the food when it was eventually served was very good/excellent - ****; the oversight of the customer experience was sadly lacking - **, hence the *** star rating overall. There's a lot of competition in this space in Central Southern England, I'm not sure we would stay again - especially at the rates they charge.
- Official Description (provided by the hotel):
- The Museum Inn is a superb 17th Century country inn situated in the delightful village of Farnham, Dorset, on the glorious Cranborne Chase, an Area of Outstanding Natural Beauty and a renowned countryside pursuit's destination. The pub has eight beautifully appointed double en-suite rooms, four in the pub itself and a further four in the old Stables. If you want to add an extra luxurious touch to your stay, choose our General's room which comes complete with floor-to-ceiling French windows, darkwood antique furnishings and a stunning four poster bed. Each of our bedrooms come with luxury Feather and Black bedding, flat screen digital television, direct dial telephone, Wi-Fi internet access, and tea & coffee making facilities with homemade biscuits. Our 2 Rosettes restaurant serves seasonal British food and you can expect that every plate on the Museum Inn menu is as fresh as it can be and is expertly crafted with a passion for the local countryside. With low ceilings, flag stone floors and a roaring log fire, the Museum bar has a cosy, traditional feel with a relaxing ambience that ensures a steady stream of local clientele. It offers a wide selection of imported drafts and local beers as well as an extensive wine list. Salisbury and its cathedral are only a 30 minute drive away whilst the beautiful hillside town of Shaftesbury is only 20 minutes. The Museum Inn also sits 2 miles away of the historic Rushmore Park, an area of lawn and open woodland home to the Rushmore Golf Club. ... more less
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- Also Known As:
- The Museum Hotel Farnham
- The Museum Inn Farnham, Dorset