We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“If you are going on a cruise be sure to stay here!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Pier Hotel at Harwich
Ranked #3 of 6 Hotels in Harwich
Merritt Island, Florida
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“If you are going on a cruise be sure to stay here!”
Reviewed 20 September 2013

What a lovely hotel. There are just a few rooms but they are cozy and inviting. A continental breakfast is included and a seafood restaurant featuring local well prepared fresh catches is on the second floor. This hotel is directly on the waterfront and I am so glad I did not miss this lovely hamlet and this fabulous inn. The staff could not have been more accommodating even though there is no elevator and thusly have to lug guest bags up and down the stairs. One note: if you arrive by train and have luggage you will want to get off at the Port Harwich stop (the end of the line is two stops later at Harwich Town). Port Harwich has taxis....Harwich Town station does not. The hotel is a short walk from the last train stop which is Harwich Town and, since I only had one wheeled case, I made the cobble stone trek to the hotel just fine. If I had brought more luggage I would have had to find somewhere to call a cab and that does not appear to be an easy task. Of course, when it was time for me to leave on my cruise, the hotel arranged for a cab in advance. It is about a ten minute ride to the port and it costs about $10.00 US to get there. I would definitely stay at this hotel again.....reservations well in advance a must.

Room Tip: Ask for a sea view room....breathtaking and you can watch your cruise ship come into port!
See more room tips
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank dona l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

461 reviews from our community

Traveller rating
    232
    137
    52
    24
    16
See reviews for
78
237
6
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
South of England
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 20 September 2013

We were travelling overnight on the ferry from Harwich to Hoek of Holland and arrived in Harwich with time to kill and in need of a meal. The Pier looked very inviting so we thought we would take a chance. So glad we did. My husband had the most delicious fish stew and I had a rump steak that was so tender I would have thought it was a fillet. The menu isn't the cheapest but then the quality of the food reflects that. The staff were excellent and all in all we found it to be a great place to eat.

  • Stayed August 2013, travelled as a couple
    • Value
    • Service
Helpful?
Thank Phast007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornhill, Ontario
Level Contributor
55 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 September 2013

After an overseas flight from Canada what a delight to arrive at the Pier Hotel. From the moment we entered the premises we knew we had made the right decision. Wonderful, friendly staff. We stayed one night, pre-cruise and will definitely return next time we are cruising from Harwich.

Accommodation was wonderful. Food was delicious, both on the patio and the dining room on the second level.

Staff attended to every detail and went up and beyond in their service. Will definitely recommend this hotel to friends.

Don't miss this hidden gem next time you are in Harwich. My sister and I can't wait to return.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sivia2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
212 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 13 September 2013

We stayed here for one night prior to caching the ferry to Esbjerg. Everything was as advertised, the room was pleasant, the restaurant was good, and the town was worth a visit. It is relatively expensive for a flying vist but we had a day and a half in Harwich which made it worthwhile.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank Gonefishingx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hornchurch, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 September 2013

Would just like to say a big thank you to the pier hotel as we stayed here bank holiday Monday.For our mums 80th birthday .The rooms and food were fab and you made us very welcome Mum had a fab time. Big thanks to Carly who made. Every effort to make sure things went smoothly as there were 15 of us, Even down to my son leaving behind his I pad lead and them sending it back home to us. A great time was had by each and everyone of us A big thank you.

Room Tip: We had room 10 it was lovely
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 783davem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East of England
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 September 2013

We visited The Pier in Harwich for a family birthday, and after the restaurant being recommended to us by word of mouth. Having never visited Harwich before, even though we live only 30 minutes a way, we decided to book.

The car park for the hotel is around the back of the restaurant, and would accommodate a dozen plus cars, and when we parked there was ample space. From the car park is a short walk around the corner where you are greeted by the building, a well kept and smart facade, with lots of tables and chairs outside. The downstairs appears to be a bistro/easy dinning affair, with upstairs set aside for their fine dinning.

We headed upstairs to the fine dinning room, which upon entry opens out into a large room, with the bar area to the right hand side, and main dinning area across the front of the building. The layout is both tidy, clean and well lit, without being over crowded. Most of the windows have a view out over the harbour, which whilst not being the most picturesque of harbours, at dusk, makes for a lovely setting.

We were quickly escorted through to the bar, where there were plenty of seats, and were quickly (but not rushed) for our drinks order. All of the usual fare is on offer, and it should be noted that the prices are starting to step on the toes of London restaurants. For example, one of our party ordered a vodka martini, and this arrived (and it was perfectly lovely), but it was in a small glass and cost over £10. Yes, London prices can be as much as £15, but the portions are much larger and hence the feeling of better value for money.

A few minutes after the drinks were delivered, along with two plates of small tasty pork balls with an apple and cider sauce. These were delicious and disappeared quickly, and were a nice touch. 10 minutes or so, we were invited to attend our table and were offered to take our drinks to the table. All in all a good start.

Our table was right by a window, and sat four people comfortably, with good quality linens, cutlery and table ware. The chairs were comfortable. Bread was offered and there was a nice selection of unusual breads including beetroot bread, which was very good indeed.

Not long before our starter course arrived, and I chose the fish soup to start, which came with two slices of toasted bread, parmesan cheese and a beautiful red pepper and garlic mayo. It was presented very well, the food was tasty, the soup was hot, everything that you would expect for a bowl of soup that was nearly £10. Others in the group had the shrimps, which again looked good, but the portion was very small, scallops were beautifully presented and cooked perfectly.

All in all, the food was very good quality.

The main course arrived in good time after the previous course, without feeling rushed or hurried, and again was presented well and of reasonably high quality.

There were some small things that did detract from the visit being outstanding (and hence the rating that I have given). Firstly, one of my party ordered a sirloin steak, and asked for this to be cooked just past medium (so slightly pink, but no blood). The steak arrived and it was well done. To be fair, the staff offered to exchange the meal for another, but the mere fact that this was wrong was disappointing. Remember, this isn't a budget pub chain doing a £4.99 rump steak, this meal was £25 so it should have been right first time.

My meal was a fillet of Hake, and whilst lovely and well cooked, the portion size was small, which was a bit disappointing. Side dishes are ordered separately, and if you chose NOT to order any, you would have to have the appetite of a sparrow to not come away still hungry. This is in contrast to my starter which was large and plentiful.

The earlier martini glass remained empty on the table for the entire duration of the meal, and the staff did not fill empty glasses of water/wine, which we had to do ourselves. More than a few times, food was offered across guests at the table, instead of being presented to the side of each person.

In context, the food was good, the ambiance was good and everything generally was of high quality, but when you are paying £50 per head, I think it is fair to expect only the highest levels of service.

So all in all, I would go back to The Pier as we did enjoy the visit. The service needs to improve to justify the high cost of the food, and the portion sizes are are little on the small side for some of the dishes. Having dined in many high quality London establishments, you don't always need to provide large portions for the meal to be satisfying (i.e. very rich food), but The Pier didn't provide the richness, and therefore needed bigger portions.

Recommended if you enjoy the habour setting, reasonable quality food, well cooked and tasty, albeit at a slightly under par service and fairly expensive cost.

Room Tip: Fish soup is excellent and tasty.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank blackpool_commuter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 September 2013

We are regular visitors to The Pier in Harwich, this is because of the excellent Service and exceptional chef. We recommend you push the boat out to stay in the Mayflower Suite as this has a great view over the Pier and has a great relaxing feel from the minute you walk in the door. The Service from all the staff is friendly and a nothing is too much trouble attitude. We had a house Party here at Christmas and I must say everyone who joined us has since tried to return for a meal in the Resturant. The Chef, who was called Tom, surpassed himself and made extra effort to accommodate all our preferences to a standard of exceptional quality. The rooms are very clean and kept to a very high standard. Overall this is a credit to Milsoms and the staff who work there.

Room Tip: Mayflower suite
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pelc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Harwich
0.0 mi away
Alma Inn
Alma Inn
#1 of 6 in Harwich
65 reviews
1.0 mi away
The Tower Hotel
The Tower Hotel
#4 of 6 in Harwich
234 reviews
0.9 mi away
The Bottle Kiln
The Bottle Kiln
#6 of 6 in Harwich
60 reviews
Show Prices
Show Prices
Show Prices
9.0 mi away
Salthouse Harbour Hotel
15.1 mi away
Wivenhoe House
Wivenhoe House
#1 of 1 in Wivenhoe
662 reviews
13.0 mi away
Maison Talbooth
Maison Talbooth
#1 of 3 in Dedham
294 reviews
Show Prices
Show Prices
Show Prices

Been to The Pier Hotel at Harwich? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Pier Hotel at Harwich

Property: The Pier Hotel at Harwich
Address: The Quay, Harwich CO12 3HH, England
Region: United Kingdom > England > Essex > Harwich
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Harwich
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Pier Hotel at Harwich 4*
Number of rooms: 14
Official Description (provided by the hotel):
We thank you for your feedback, however we do not respond to individual comments. Following on from a 1.5 million reinvestment over the last 5 months, The Pier at Harwich is once again open and set to become East Anglia's number one coastal destination for food and drink. The redefined brasserie is located on the first floor of the completely modernised 1860 listed building in historic Harwich. Experience all-day dining (all-year-round) and outdoor dining - whenever the sun shines - with a menu celebrating modern classics, an exciting grill menu and wonderful fresh fish and shellfish landed on The Pier's doorstep. Guests can select from a predominantly European wine list or enjoy Prosecco-based cocktails, craft beers and cask ales. The stripped back and raw textured interior, designed by Geraldine Milsom, makes reference to the industrious and hardworking Harwich port, but achieves a balance between function, luxury and glamour. The harbour wall is only 20 metres from the door and The Pier's newly extended first floor balcony (for drinks and outdoor dining) overlooks the water, ships and working docks. With estuary views from every table, The Pier, only a stone's throw from the confluence of the Stour and Orwell estuaries is a very special destination for lovers of great food and drink. NAVYÄRD on the ground floor is a continental bar and terrace adjacent to the working harbour, the ideal place for fun and relaxation. Cask ales, craft beers, a great drinks list, Prosecco-based cocktails and one of the most carefully sourced and extensive gin lists makes the NAVYÄRD 'the' go-to bar for The Pier's neighbours, friends and welcomed guests. The NAVYÄRD is undeniably and unashamedly a 'love letter to the continent' - celebrating and championing the influential and historic links that Harwich holds with Scandanavia and wider Europe. The wines, beers, ales, drinks list and a gin library have been sourced from across Europe and are complemented throughout the day by Nordic-inspired small-plated food. Great coffee, fresh pastries and the simplest tastiest late breakfasts (think eggs, rye bread and avocado) through to open Scandinavian sandwiches, sharing platters and fresh oysters. The 14 bedrooms are individually styled to match the seascape and take full advantage of the brilliant light that you only get when staying on the coast. Harwich enjoys glorious sunsets with molten coloured horizons and the setting sun on the Stour estuary is a special feature of staying at The Pier. All bedrooms are equipped with complimentary soft drink mini-bars, Aromatherapy Associates bathroom products, Sky In-Room and free Wi-Fi making The Pier an exceptional small hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ebookers, Booking.com, Hotel.de, Agoda, Traveltool, S.L.U., Odigeo and HRS so you can book your The Pier Hotel at Harwich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Pier At Harwich Hotel Harwich
Pier Hotel Harwich
The Pier Hotel Harwich
The Pier Hotel At Harwich Essex

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing