We have visited the Old Crown Inn at Uley twice in the last 2 weeks. It's 25 miles from our house so not exactly local! We went to do a recce as there is a great 5 mile walk that starts and ends at this pub, which is also dog friendly (the pub and the walk!) and we wanted to take some friends there. The pub is lovely and rustic and serves the very lovely Uley beer which gets top marks from the real ale drinkers in our group.
I ordered a pint of Uley beer and a peppermint tea as I was driving and wanted something to warm me up. The bar maid gave me a rude look but took the money poured the pint. I waited 20 minutes for the tea and when I politely asked where it was she gave me another dirty look but went to prepare it. No apology, no acceptance that she had forgotten, just a sulky response. She deposited the tea moments later at our table without a word and my thanks was greeted by stoney silence. But everyone has their off days - right?
Fast forward a fortnight and we took our friends there Saturday. The sulky bar maid was working again. This time we ordered 2 and a half pints of Uley beer and a peppermint tea and some snacks. We were greeted again with a filthy look and this time I decided not to "chase up" the tea. The result was the rest of my party had finished their drinks and it was time to go and she had made no effort to remember to get the tea. I asked for the money back which she gave but again she offered no apology for forgetting the tea and just shrugged her shoulders when I reminded her she'd done exactly the same to us just a fortnight earlier.
It's a real shame because this looks like a lovely pub with great food coming out of the kitchen but without a warm welcome I'm loathed to return.
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