We ate here as a group of 8 on a Sunday night in early May. The location is delightful and we imagine it would be pleasant in the summer to sit outside overlooking the water. We phoned about 7pm on the Sunday evening to book a table and were told that one would be available by 8.30pm. Sunday evening is the "Sunday Roast" evening. We arrived about 8.15 pm and were shown to our table. We had to ask twice for the menus and then waited about 15 minutes for our orders to be taken. When several of us ordered roast meal options we were then told "so sorry, the roasts were all gone before 8pm"!! why not tell us when we were given the menus...or when we booked. Things went downhill further. The menu options other than roasts were limited. The meals took an age to arrive and when they did were very ordinary or worse - the Caesar salad consisted of an overcooked chicken fillet over the top of tired, brown edged lettuce.
It took constant requests to get wine and soft drink refills. In fact, one wine was ordered, the wait staff asked twice when it would arrive - it never did but was still on the bill (it was taken off the bill, but no apology given) The restaurant didn't seem over busy by that time, and there appeared to be plenty of wait staff - however, it just seemed poor in terms of customer focus and organisation overall. What a pity.
- Official Description (provided by the hotel):
- Nestled in the charming Cotswold town of Nailsworth, Gloucestershire, the 16th Century Egypt Mill Hotel & Restaurant provides the ideal setting for a memorable stay. The uniqueness of Egypt Mill is realised in its delightful, full of character, bedroom accommodation. Your stay could be either in the charming Mill House, with it's 28 rooms wonderful atmospheric antiquities and furnishings, or the rustic comfort of the adjoining converted Jones railway building. All rooms are fully appointed with en suite facilities. Egypt Mill itself boasts 10 beautifully appointed bedrooms offering stunning traditional Cotswold detail making a wonderful environment for that very special romantic weekend away. Egypt Mill's restaurant offers some of the best food around and provides a great setting for that business lunch or special celebration with family and friends. While staying at Egypt Mill Hotel & Restaurant you could discover the Cotswolds wealth of treasures and cultural attractions, explore the many Cotswold villages and towns such as Stratford upon Avon and Cheltenham or visit the Roman towns of Bath and Cirencester. Egypt Mill is only a short drive away from the M5 (J13) and M4 (J18) Motorways. Need a function room? Egypt Mill's fantastic ambiance and beamed function suites are perfect for that special Christening, Wedding or Birthday celebration. Egypt Mill is highly favoured as a place for holding conferences and business meetings. Our comfortable conference rooms offer wireless broadband access and enjoy the benefit of natural daylight. We can provide packages to include full refreshments and accommodation throughout your stay. ... more less
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- Also Known As:
- Egypt Mill Nailsworth
- Hotel Egypt Mill
- Egypt Mill Hotel & Restaurant Nailsworth, Cotswolds