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TrickyL
Lovely place
4.0 of 5 bubblesReviewed 9 Feb 2024
Lovely place. The food was good but the restaurant service was very slow.
TV was difficult to operate.
Friendly staff. No vodafone signal during our visit.
Very good WiFi.
Rooms were clean and very comfortable.
We were here for a family funeral and it made the occasion better to beare.
Date of stay: February 2024Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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Reviews (1,173)
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Traveller rating
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All reviews old mill main building exposed beams beautiful setting original features eggs benedict outside area function room lovely hotel fish and chips water mill pudding family wedding cooked to perfection full english plenty of parking well worth a visit
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Reviewed 9 February 2024

We went for lunch in December a large group of us for a birthday meal. The food was average, service average, we were seated directly to our table. At no point did any staff direct us to put in details for their new parking scam. We have since received a parking charge notice for this, after speaking to someone at Egypt mill, I’m advised ‘there are sign’s everywhere it’s your own fault’ everyone in our party received a ticket for their car so obviously not sign posted well enough. Our appeal has been rejected. So after spending £400 in Egypt mill, our family has to pay a further £300 in parking charges. I will pay the fine and never step foot in this establishment again. Thanks for ruining my 40th birthday!

Room tip: Just don’t go they don’t care about custom.
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank AbigailC77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honeycomb Houses, Marketing at Egypt Mill Hotel & Restaurant, responded to this reviewResponded 16 February 2024

Please contact us or pop in with your fines, and we will be able to contact Smart Parking and get these canceled for you.

Hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2024 via mobile

We use the Egypt Mill pretty regularly and the visit we made in December was pretty normal. However, in early Feb (for the Dec visit) we got a parking fine which was strange as we had walked down there! We worked out that when our son had picked us up on his way back from work he had waited outside while we finished and came out, he was sat in the car for 10 minutes(as confirmed on the parking fine and had no idea he was needing to go and fill some iPad in) and he was fined. It does beg the question how many taxis get caught?!
I phoned the hotel, staff can’t help (‘it’s a brewery issue, but we are having lots of complaints’ ) ‘you need to appeal to the parking company’. Sent an email to the hotel asking for more help, no reply.
All in all it’s just poor!
I don’t know if I am in for a battle with the parking company (they have a copy of my credit card bill which frankly is none of their business) what I do know is I am never going in the hotel again unless it’s sorted out.
Honeycomb Houses I have been looking at your replies to your poor and terrible reviews and frankly you would be better not to bother it’s so weak.
I 100% get and support you want to protect your parking for guests. However you need a better system for customers being collected or at least help sorting out when there is an error, and not just hide behind ‘it’s not us’. We are YOUR customers using YOUR hotel.

Room tip: Parking and collection an issue be aware
Date of stay: December 2023
Trip type: Travelled as a couple
1  Thank LEDMAN22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honeycomb Houses, Marketing at Egypt Mill Hotel & Restaurant, responded to this reviewResponded 16 February 2024

Ledman22, we regret to hear that you had this experience with us.

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Reviewed 5 February 2024

Second year in a row we've stayed here for a long weekend in Nailsworth and both times have been excellent, the rooms are a little small, as you'd expect for a building of this age, but full of character and the sound of running water outside is great for helping sleep. Will stay here again and again!

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank OliverH1804
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honeycomb Houses, Marketing at Egypt Mill Hotel & Restaurant, responded to this reviewResponded 8 February 2024

Oliverh1804, we are so pleased you enjoyed your visit to The Egypt Mill Hotel!

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Reviewed 5 February 2024 via mobile

Stayed here for one night during a weekend for a 30th birthday stay (as we had visited before after our wedding years before),

Very friendly staff willing to chat and help where they could, standard room was lovely with exposed wood beams across the top, comfy bed and a great sleep.

Restaurant food was incredible, me and wife had different starters and main using the Winter Wonderland deal which were as perfect as they could be, we left very full and very happy.

Breakfast in the morning was a standard continental (with very fresh pastries and juices - we arrived to breakfast abt 1045 and the chefs put on more croissants for us, which were delicious).

Only a 4/5 rather than a 5/5 as we had a tap that wouldn't stop dripping throughout the night and I was too tall for the bathroom and shower.

Room tip: Recommend driving due to location
Date of stay: February 2024
Trip type: Travelled as a couple
Thank James B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honeycomb Houses, Marketing at Egypt Mill Hotel & Restaurant, responded to this reviewResponded 8 February 2024

Hi James B, thank you for taking the time to leave a review for us at The Egypt Mill Hotel. We're happy we could meet your expectations! James B, thank you so much for the positive review!

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Reviewed 4 February 2024

This was, I think, our third stay at Egypt Mill, which is very convenient for visiting my wife's cousin.

It is, of course, a lovely group of old buildings and we have been fortunate on the last two occasions to get one of the rooms in the main building with the A frame roofs. Really quaint and comfortable, but you do have to mind your head if you get up in the night to go to the bathroom!! The only criticism we had for this stay is that some building work currently being carried out had caused there to be no direct TV service, only internet based catch up. Being "old school" I found this very irritating when I actually just wanted to hop between live programs on terrestrial channels!

The staff were helpful and welcoming and there is plentiful parking. We didn't eat there this time but we know from past experience that the food is good too.

I suspect it will not be too long before we return.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank TauntonBob
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honeycomb Houses, Marketing at Egypt Mill Hotel & Restaurant, responded to this reviewResponded 7 February 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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