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“Excellent” 4 of 5 bubbles
Review of Premier Inn Boston Hotel

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Premier Inn Boston Hotel
Ranked #1 of 6 Hotels in Boston
Certificate of Excellence
Lincoln, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent”
4 of 5 bubbles Reviewed 12 September 2013

We stayed here with the children in a family room. Lovely clean rooms and the man on reception was very friendly. Only downside was the room was very hot.
Ate at the Burton House which did get rather busy but excellent service. we had the chicken buffet which was value for money.
Easy access to Boston, Skegness and the hospital.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lisa a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy b, Manager at Premier Inn Boston Hotel, responded to this review, 29 September 2013
Thank you Lisa a for leaving this review. We are pleased you enjoyed your stay with us although sorry to hear that you found the room to hot. We are here 24 hrs a day to help with any issues that may arise during your stay, we can help by providing extra fans, iced water and sheets etc. if you experience this again in the future.

We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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623 reviews from our community

Traveller rating
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    55
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    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Greenhithe, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 5 September 2013 via mobile

We stayed here for 1 night on route to Skegness (1.9.13) with our 2 small children (3yrs and 13m) in room 17.
The room was clean, spacious and obviously recently refurbished. We were impressed that our 3yr old had a bed and not a sofa bed, the travel cot for the baby was also very good quality and condition.
The restaurant was chaotic and dirty late on a Sunday afternoon but the food was good, breakfast the following morning was ok, nothing special or particularly warm, kids ate for free much to our toddler's delight!

All in all, good value for £29 a room

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Charlotte85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy b, Manager at Premier Inn Boston Hotel, responded to this review, 29 September 2013
Thank you Charlotte85 for taking the time to leave this review. We are so pleased that you had an enjoyable stay with us and look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 September 2013

We stay at Premier Inn quite a lot as a family as it offers good value for money. I have probably stayed at over 20 different ones including business travel and this is the worst. The website states that it has been recently refurbished but I can only assume they have missing the word "partly" off. Our room was very small, certainly not recently refurbished and unbelievably hot. Other guests were complaining about the same issue. The rooms were 6-7 degrees hotter than outside and more during the night. The cleanliness of the room was below our exdpectations to the point we had to complain. The attached restaurant was also below the usual standard for breakfast and we gave it a wide berth for dinner as it was like a cattle shed. My best advice unfortunately to avoid this particular hotel.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank NNN211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy b, Manager at Premier Inn Boston Hotel, responded to this review, 12 September 2013
Thank you for taking the time to leave this review. Here at Premier Inn we try to ensure all of our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to boston.pi@premierinn.com so that we can look into this for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
93 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 25 August 2013

I have stayed here on at least four different occasions in the last six years and the standard is always assured. Clean, comfortable, always plenty of room to park and polite welcoming receptionists. Excellent pub on site with good food, service and excellent breakfast.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Islay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy b, Manager at Premier Inn Boston Hotel, responded to this review, 12 September 2013
Thank you for leaving this review. We are pleased you had another enjoyable stay with us and look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 August 2013 via mobile

Stayed here several times and the rooms are spotless, lovely bathrooms, comfy beds (as always) and huge televisions in the rooms! Breakfast the next morning was lovely as well with friendly staff and nice clean restaurant! Staff were happy to help find you find your room as the hotel is quite big! Couldn't fault it, one of the best premier inns I've stayed at!

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Blades_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy b, Manager at Premier Inn Boston Hotel, responded to this review, 29 September 2013
Thank you Blades_13 for leaving this review. We are so pleased that you enjoyed your stay with us and look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 13 August 2013

We were given 3 adjacent rooms without having to ask which was good. The reception staff were friendly and helpful. The room and bathroom were spotless, large flat screen tv but no room phone. The bath towels were very thin and soon became damp. There was plenty of car parking. As it was a Saturday night we paid the top rate which I felt made it rather expensive. Wi fi was just 30 minutes free and the connection not great. Breakfast was fine, but very, very, busy. For our evening meal we went to the Ball House Inn just down the road which was excellent.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank speedbirdLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy b, Manager at Premier Inn Boston Hotel, responded to this review, 29 September 2013
Thank you for taking the time to leave this review. We are pleased that you had an enjoyable stay with us although sorry you experienced some problems with the wifi. Our receptionists are available 24 hours of the day for any issues that may arise during your stay. We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, England, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 12 August 2013

Stayed here for one night as a family of 6. Upon arrival receptionist informed me that I had booked 2 single occupancy rooms. When I produced my booking confirmation for 2 Quad Rooms was basically told it was my fault for booking through Bookings.com & their systems didn't pass on the correct info to Premier Inn! The receptionist was disinterested, unhelpful, inflexible & offered zero customer service! Very, very poor!
To top it all off, one of the rooms I ended up with had hairs in the bath, smelt of stale cigarettes & had a dirty towel screwed up in one of the drawers!!!
Breakfast was average at best, cattle style buffet.
I have often stayed in Premier Inns & have found them good value for money. Not this time, a complaint has been made.

  • Stayed August 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Vicki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Boston Hotel, responded to this review, 16 August 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Boston Hotel

Property: Premier Inn Boston Hotel
Address: Wainfleet Road, Boston PE21 9RW, England
Region: United Kingdom > England > Lincolnshire > Boston
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotel in Boston
#1 Family Hotel in Boston
#2 Business Hotel in Boston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Boston Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
Stopover at the Premier Inn Hotel Boston and you'll have the best of Lincolnshire's business, leisure and heritage hotspots right on your doorstep. Rev up the adrenalin with a day of stock car racing at Skegness Stadium. Step back in time at the Pilgrim Fathers Memorial and Lincolnshire Aviation Heritage Centre. Or lap up the great British seaside at Skegness. Then after a day well spent, reward yourself with a tasty Brewers Fayre meal and our huge comfy beds. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: On A52 Skegness Road, 300 yards east of junction with A16 Boston to Grimsby road. Nearest landmark is Pilgrim Hospital. Next to the Burton House Brewers Fayre. Transport and local information: Max 34 Meeting Room Boston Historic Site Boston Golf Course Boston Train Station 2 miles ... more   less 
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Also Known As:
Premier Inn Boston Hotel Boston
Boston Premier Inn
Premier Inn Boston Hotel Lincolnshire

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