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Review of Wickham House

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Wickham House
Ranked #14 of 19 Louth B&B and Inns
Reviewed 30 June 2014

We received a warm welcome from Ann on our arrival and were delighted first of all by the glorious English country garden. Sadly we didn't have time to sit and enjoy it but it truly is stunning. We just loved our bedroom in the eaves, very Beatrix Potter! All was very clean and comfortable. I imagine that visitors from overseas would be entranced by the old beams and cottage windows. We would certainly stay again.

  • Stayed: June 2014, travelled as a couple
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Thank Stuisleofskye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (8)
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5 - 8 of 8 reviews

Reviewed 26 November 2013

Like the previous reviewer my husband and I stayed at Wickham House when on a visit to Donna Nook to see the seals. We found Ann and Paul very welcoming and friendly.We too were given tea and home-made scones on arrival in the cosy little library. Our ground floor room had everything we needed including comfortable beds. Breakfast was well cooked and presented. If you want a place to stay that is a little bit quirky but homely and comfortable this is the place.

  • Stayed: November 2013, travelled as a couple
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1  Thank DRTBM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

We found Wickham house by chance and at short notice on the internet when heading to visit the breeding seals at the Donna Nook Grey Seal colony (NB well worth a visit - one of the best UK native wildlife experiences).

The owners (Ann and Paul) were welcoming from the outset - offering tea and home made scones/home made jams/cream when we arrived at around 4pm. We ate locally, and later in the evening had sole use of a small, cosy "library" / snug with armchairs, sofa, TV etc, as well as much Jaguar racing memorabilia that would be of interest to any vintage car enthusiast.

Breakfast was very good quality, with a variety of options, including more home-made condiments.

We were charmed, and will recommend to friends / colleagues who might be heading this way. We were also concerned at the anxiety caused by another review on Trip advisor which was damning, and unrecognisable as to what we experienced.

Thoroughly recommended (coming from someone who has stayed at innumerable B&Bs around the UK over many years, for both recreation and professionally (as a marine biologist undertaking fieldwork around the country)

Room Tip: Only two rooms available, we had the double (which had an ensuite bathroom with bath/shower)
  • Stayed: November 2012, travelled as a couple
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3  Thank sea_urchin42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2010

How on earth this has a 4 star rating is unbelievable! The teapot in
the room had months of grime in there, so did the cups, solitary
teaspoon, the kettle and the drinking glasses - we just could not use
them they were filthy. We tried boiling water but they really needed
a good hot soak in bleach and washing up liquid, which has not
happened in months and months. We just did not have any hot drinks in
our room due to the filth in there. The surfaces were dirty, and the
carpets grubby and so were the bathroom mats. Breakfast was very
basic, cheap cornflakes, rice krispies and orange juice which tasted
vile. Cooked breakfast was edible but quite basic, no mention of
porridge etc. There was a small bowl of fresh fruit available and one
piece of cut grapefruit which nobody ate and kept appearing every
morning (the same piece) The doilies covering the milk jugs were
ingrained with dirt and grime, and so were the cutlery and plates. We
had to wipe every item before we could use it. The butter dish had
sticky residue on there and bits of jam etc ingrained from previous
days. I had requested soya milk before our arrival which they said
they would provide. Unfortunately when we arrived she said she
'forgot' to buy some, so I could not have milk in tea or coffee due to
my intolerance. I was promised there would be some for us later that
day - there wasn't. Next morning still no soya milk - obviously too
much trouble. We were also told 'I hope you don't want cornflakes, I
forgot to buy some' (is this really a 4 star - surely not)??
We like to shower morning and night in hot weather and there was no
mention in the room information of what the towel policy was.
Generally, most establishments say either 'use again' or leave in
shower tray/bath for new towels. After we had used them 3 times, we
decided they needed changing and put just 2 bath towels (one each) in
the bath to be changed. On our return at about 6.00 pm, we noticed the
towels hanging up but looking quite grubby which is easy to spot when
they are white towels. I asked her if she had replaced the towels and
she said she had tumble dried them. Here is where she went very
defensive - and she said ' I only have to change towels after 3 days
because we are not a hotel, but a bed and breakfast' and we are
cheaper than a hotel! Hm not necessarily! But if this is the case
then why not say this in your information AND you are supposed to be a
4 STAR bed and breakfast and I am afraid they come nowhere near 4 star
establishments we have stayed in before. I also pointed out that we
don't know who's towel is who's and with my skin condition and my
husband's athletes foot - it was not very hygienic. I also pointed
out that if we had known about the towel policy, we would have kept
our towels apart. She then said she would change them the next day
after breakfast (like it was some favour) I pointed out that another
shower that evening before going out for a meal, and another in the
morning (do I have to justify that we like to shower twice a day?) she
thought it was odd and not normal - it would mean 2 more uses on
grubby towels that have been tumble dried and we didn't know whose was
whose. (Did I really want to use a towel on my face when my husband
has wiped his feet on there)? - and vice versa. At this point any
reputable establishment would have just given us 2 towels,
unfortunately she did not and the towels did not appear until the next
day after we had gone out for the day! These were very grey looking
and hard, and in need of a good hot wash with a bit of bleach, but at
least they had been replaced after we had used them 5 times. I don't
mind eco friendly savings, but unless it is in the information, how
are we supposed to know what the towel policy is? And this is a 4
star? This was a question me and my husband repeatedly asked each
other? Is this really a 4 star????
The last bed and breakfast guest house 4 star we stayed in was 8 weeks
ago and was in Derbyshire and also had 3 bedrooms. They were
immaculately clean, provided hot chocolate and biscuits in the room
daily, slippers, and dressing gowns. The choice of food was
exceptional, and nothing was too much trouble - also it was the same
price per night that we paid at Wickham House. Wickham house did NOT
provide hot chocolate or biscuits in the room, so what were the
'little extras' they advertise in their website? Yes they provided
toiletries, shoe sponge, hairdryer and water - but so do others and
they are not all of them 4 star. Others don't re-fill the water bottle
in the room either, which is what they did. In fact we have stayed in
better 2 and 3 star accommodation than Wickham house. I personally
think either there was a 'slip of the pen' when they were awarded a 4
star rating or the standards are only up to scratch when they are due
another inspection. My advice? Don't stay there unless you don't
mind grubby dirty cutlery, plates, mugs linen and everything else

  • Stayed: July 2010, travelled as a couple
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7  Thank s067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anncizek, Owner at Wickham House, responded to this reviewResponded 22 August 2011

I have had two Quality Assurance inspections since this reveiw and mantained my 4 star silver rating, one stained tea pot does not make my bed and breakfast dirty! I must have missed this when cleaning as it was a very busy time.
I have many excellent reports in my guest book whick anyone can read, I do not like to ask guest to reveiw my property to get positive reveiws.I do not know why this couple too exception to me as I was always polite and explained the reasons for problems with towels and apologised for fogetting the soya milk which I got the next day.
I wish people would speak directly to me if there is a problem so I can retify it immediately
Please come and judge this B+B for yourself!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wickham House

Address: Wickham House Church Lane | Conisholme, Louth LN11 7LX, England
Region: United Kingdom > England > Lincolnshire > Louth
Bar / Lounge Free Breakfast Free Parking
Hotel Style:
Ranked #14 of 19 B&Bs / Inns in Louth
Hotel Class:3 star — Wickham House 3*
Number of rooms: 3
Official Description (provided by the hotel):
Wickham House dates from the 17th Century and retains all its charm and dignity. Sheltered by trees in a quiet lane, the cottage is surrounded by it's own gardens next to the village church. A cosy library / lounge with exposed timber and brickwork welcomes you into this delightful cottage.The property is well presented throughout, and provides a comfy, homely feel. We offer guests use of a lounge area to put your feet up and recover after a busy day.We offer freshly baked treats when you arrive to have with tea or coffee in the comfort of either the guest library / lounge or on a sunny day in the garden. ... more   less 
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Also Known As:
Wickham House Louth, Lincolnshire

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