I was not impressed by the initial reaction from the staff that I was drunk whilst I was actually in epilepsy status. Although they finally realised I was ill I did not like to hear staff just saying I was drunk. Although I don't think guests should have to do this, I suggest that anyone with a condition such as mine should inform staff so that the appropriate support can be given in the event of an emergency and my advice to the manager is to ensure your staff are properly trained and advised not to just assume that a guest is 'just drunk'. I have stayed in many hotels where I have been taken poorly and never been accused of being drunk.
- Official Description (provided by the hotel):
- Best Western Plus Kenwick Park Hotel is set within the magnificent grounds of the 320 acre Kenwick Park estate, in the heart of the Lincolnshire Wolds on the outskirts of Louth. The hotel has a country house feel with homely lounges, spacious rooms overlooking the golf course and excellent facilities including a brand new state of the art ClubSpa with indoor swimming pool, outdoor hydrotherapy pool, thermal spa suite with sauna, steam room, ice room, tepidarium and fully equipped gymnasium. The Evergreen Spa has 10 treatment rooms with a variety of treatments are available 7 days a week. The hotel provides food in the Fairways restaurant and the Conservatory bar and is open from 7am - 10pm daily for Breakfast, Coffees, Lunch, afternoon Tea, Dinner and Snacks. Kenwick Park Estate provides a calm and inviting atmosphere and is the perfect place to chill out and relax with friends and family. ... more less
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- Also Known As:
- Best Western Louth
- Louth Best Western
- Best Western Plus Kenwick Park Hotel Louth, Lincolnshire