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Brackenborough Hotel
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Reviews (639)
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All reviewsexecutive roomtennyson suiterestaurant managerchristmas partynight porterfrom start to finishjacuzzi bathhis teamgreat nightlovely hotelhigh standardmain courseafternoon teaan evening mealcouldn't do enoughfor sunday lunchspecial occasion
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349 - 354 of 640 reviews
Reviewed 2 August 2014

We had our daughters wedding celebrations here last week. Cannot fault anything at all. We arrived here early from the church ceremony with Pete not expecting us. But ever the professional he soon got the Pimms flowing. The afternoon (and evening) went brilliant. What a professional Pete is keeping us calm the weeks up to the day. Can't thank him enough.The food was excellent throughout the day. The rooms were clean and well catered for. Staff on the reception were always happy help. The only down side was that the day went so quickly and we all had to return home. Many many thanks to all staff, but especially Pete. Keep up the good work

Room Tip: All rooms good size. lots on ground floor
  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank richard g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsLPike, Guest Relations Manager at Brackenborough Hotel, responded to this reviewResponded 21 August 2014

Hi Richard G

Thank you ever so much for your kind comments regarding your daughter's wedding day with us recently. I am not surprised you singled Food & Beverage Manager Pete out for particular high praise as he really does strive to go the extra mile for all of our wedding couples, so it's lovely to receive recognition for this! Your feedback will of course be passed on, and we hope to see you all again some time soon.

Kind regards

Lindsay Pike
Customer Care Liaison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

Stayed at the Brackenborough Hotel on Sunday 13th July and the experience was fantastic. I would highly recommend all aspects of this hotel especially dinner where we were looked after extremely well by all the staff. Room was immaculate and nothing was too much trouble. Now that we have found this hotel we definitely will return. Thank you.

Hazel & James Northern Ireland

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsLPike, Guest Relations Manager at Brackenborough Hotel, responded to this reviewResponded 21 August 2014

Hi Lynn B

Thank you so much for your kind comments which will be passed on to the team. Your feedback is much appreciated, and we look forward to welcoming you again soon!

Kind regards

Lindsay Pike
Customer Care Liaison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

We had our wedding reception here on Friday 11th July 2014 in the Tennyson Suite and was brilliant! The day went to plan and the hotel couldn't do enough to ensure this. The room and gardens are stunning, modern décor throughout. The food was amazing (never had beef like that before, sooo tender!) everything came out on time and can't fault a thing! Everyone was commenting how amazing the venue was, had a great day and couldn't ask for anymore - thanks to Andrew and all the staff!! :)

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Skip891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsLPike, Guest Relations Manager at Brackenborough Hotel, responded to this reviewResponded 21 August 2014

Hi Skip891

I am absolutely over the moon that we helped you create your dream day! We take great pride in our team and wedding venues, and place great importance on making everything "just so" on what should be the most perfect day of a couple's life, so to receive feedback like this our much-appreciated reward. Your kind comments will be passed on to each and every member of staff on our team, and we look forward to welcoming you at the Brackenborough some time again soon as Mr & Mrs!

Kind regards

Lindsay Pike
Customer Care Liaison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

We had a very enjoyable weekend stay here together with our daughter and son in law. A considerable amount of time had been spent researching TA to decide both the venue and the location. As a result, although the activities we undertook were on the coast, some 30 minutes away, we judged it better to stay at this hotel in Louth and this turned out to be an excellent decision.

We were all delighted with the hotel which always seems to be very busy with various different parties celebrating family events. It seemed quite a number had come in from the local area to use the facilities but the car parking facility is more than adequate. The menu is very varied, the portions of a good size and nicely served. One tip would be to make sure you book a table in the restaurant as soon as possible in order to dine at the time you want to as it is very popular. A very good chap to know on the day is the Maitre 'D, Jamie, who looked after us extremely well from start to finish and anticipated our requirements perfectly.

The rooms are fine, spotlessly clean, and well provided for in terms of facilities even including an empty bar fridge which is always useful.

The staff all looked after us very well and were extremely helpful.

This hotel can be confidently recommended.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Goodltraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsLPike, Guest Relations Manager at Brackenborough Hotel, responded to this reviewResponded 24 July 2014

Hi

Thank you for taking the time to write such a glowing review of the hotel! I will be passing all of your kind comments on to the team, as feedback is always appreciated when they work so hard to achieve the standards of service we expect.

I do hope we see you again soon, for another great experience!

Kind regards

Lindsay Pike
Customer Care Liaison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

We came across this hotel by accident as it was getting late in the day when we came across the sign for hotel so we took a look. What a fantastic hotel, should be 5 star. The decor throughout was stunning. Nice toiletries in our bathroom. Room was large and bed good sized and very comfortable. The menu was varied and delicious with really different meal options than anywhere else we have stayed, quality food. Chef deserves a medal. Samples of local produce were also brought out which was delicious. The staff here were fabulous, Jamie was ever so helpful. Also the lady at brekky very pleasant. Actually everyone was really nice but Jamie stood out. Only downfall was that we wished to stay an extra night but they were fully booked, not surprising. Cannot fault this hotel at all and would highly recommend to anyone and everyone. Glad we didnt drive past. (Only request i'd like to make is that they take fois gras off the menu, i could not approve of anyone buying this product as it is cruelly obtained by the manufacturers of this product)

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsLPike, Guest Relations Manager at Brackenborough Hotel, responded to this reviewResponded 24 July 2014

Hi Jane

Wow - what a great review! Your comments will be passed on to Jamie and the team; it's always nice when people take the time to feed back to us, as it is so pleasing for the team to know that they're getting it right.

If you're ever in the area again, I do hope you'll pay us a visit.

Kind regards

Lindsay Pike
Customer Care Liaison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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