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“One night stay”

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The White Swan Hotel
Ranked #1 of 1 Hotels in Middleham
Certificate of Excellence
Co. Durham
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“One night stay”
Reviewed 15 September 2013

Should probably have spoken when booked in or out of room but sadly I'm a wimp. Dark room old fashioned not like picture when I booked. Wallpaper peeling off in areas cracks in the ceiling and a strange stain up there too. Back of toilet dirty. On a positive'.... quiet warm comfortable bed with VERY clean linen and towels. Staff very attentive at breakfast lovely girl serving. Think my disappointment was that I felt misled by pics. View from window was lovely, Overall not too bad but maybe a bit of a clean up and attention to decor needed.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DianeHurst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean L, Owner at The White Swan Hotel, responded to this review, 25 September 2013
I'm sorry you visit was a little disappointing. We are currently refurbishing our rooms and this will continue over the next few weeks. I can assure you we will have a great hotel with clean and comfy rooms throughout in the near future. Thank you for your comments they are important to us. We do hope you come again.
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394 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
North Wales
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 September 2013 via mobile

We stayed here before the Darlington Championship Dog Show at Ripon Racecourse. We can't fault anything. Stunning location, incredibly helpful dog loving staff and management, lovely food, and nice beers which I researched with vigour. Already thinking of excuses to come back. Dogs are properly excluded from the excellent restuarant, but not from the very comfortable bar. For dog lovers, this hotel is gold dust! Oh and Henry (the dog) won his class at the show:-)

Stayed September 2013
Helpful?
1 Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean L, Owner at The White Swan Hotel, responded to this review, 25 September 2013
Thank you for your kind comments and congratulations on the win!
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UK
Level Contributor
54 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 15 September 2013

We stayed at the White Swan for one night on a Saturday. The whole place gives an impression of quality and we were not disappointed. The staff are friendly and the room we were given was of a high standard. Bathroom was clean, everything worked fine and was nice and roomy. Breakfast was equally of a good standard, served in an attractive, bright dining area. We would definitely stay here again for a short break in the Yorkshire Dales. One small point which would help future guests would be to highlight the policy of obtaining a key for coming back after 11pm when guests check in, as we didn't read the information leaflet in the room before going out. We had no problems as we were back just before 11 anyway, but it would save any misunderstanding for any future guests. Nevertheless, the owner and the staff are keen to make sure you enjoy your stay and are very helpful. Great place, thank you.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TripRaterUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean L, Owner at The White Swan Hotel, responded to this review, 25 September 2013
Thank you we are always delighted to hear all reviews, good ones are fantastic.
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Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 September 2013

We stayed there overnight while mountain biking nearby and found the whole experience very enjoyable. We were welcomed in and they even found a safe place for the bikes. The bed was very comfortable and our room overlooked the square so we heard the race horses going out for their morning ride. The meal was very good indeed - my steak was tender and tasty though I should have gone for the lemon sole which my wife had, which was a very good size and beautifully cooked. The service was friendly and attentive without being intrusive. I'm definitely coming back.

Room Tip: You might prefer to have a room that doesn't overlook the square if you want to sleep in because...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jimsim65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean L, Manager at The White Swan Hotel, responded to this review, 25 September 2013
Its so good to hear from another customer we are having some success.
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Whitehall, Stronsay, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 September 2013

Stayed at another hotel but sincerely wish that I had chosen this one instead. Varied menu, food well-cooked and presented, unobtrusive service and very pleasant ambience. Hope to re-visit some time in the future

Room Tip: Only ate here, did not have a room (wish I had!)
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank BruceFletcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean L, Owner at The White Swan Hotel, responded to this review, 25 September 2013
Thank you for your comments, we are trying always to improve.
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Newcastle upon Tyne, United Kingdom
Level Contributor
127 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 26 August 2013

Not the first time we've stayed at the White Swan and this time it seemed that little bit better. We took the scenic route, arriving around 3pm on a glorious afternoon.
Soon checked into our room overlooking the square.
Rooms are modern, not huge by any means but the whole place has a homely feel.
A pre dinner drink on one of the popular tables outside then a quick change and into the restaurant.
It was a full house, but our service didn't seem to suffer.
A nice deal on a 2course meal made it all the better & when we'd done we took the remains of our wine into the bar to let things settle.
A good nights sleep followed, but be aware that this is horse breeder country and lots of horses are brought out to excersise from about 5am so if you have a room at the front you will hear and seem them! Can be good or bad depending on your point of view.
Breakfast choice was good and again service & food were great.
If I have any criticism it was that the bar did get busy in the afternoon & with only one serving at times there could be a bit of a wait.

Room Tip: Get a room at the front if you want to look out over the square but be aware the horses will be up l...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Topbloke180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean L, Owner at The White Swan Hotel, responded to this review, 25 September 2013
Its great to have such good feedback, thank you.
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North Yorkshire
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 August 2013

We stayed at the White Swan with two other couples in mid August 2013. When we arrived we were warmly welcomed by a young lady behind the bar. She directed us to our rooms and advised booking a table for our evening meal. Our room (no 9) was quite small but clean with a powerful shower in the bathroom. We were all very pleased with our evening meals and breakfast. The staff were friendly and efficient at all times even though it was quite busy. We all agreed we had enjoyed our stay and would like to return.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NthYorkSquashPlayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean L, Owner at The White Swan Hotel, responded to this review, 25 September 2013
Thank you for your comments, all very helpful.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The White Swan Hotel

Property: The White Swan Hotel
Address: Market Place, Middleham DL8 4PE, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Middleham
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 Hotels in Middleham
Price Range (Based on Average Rates): £
Hotel Class:3 star — The White Swan Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
Here at the White Swan we offer a great level of service and attention to detail. Perfectly situated to access all of Middleham's attractions as we are centrally located. Also there are great walks, bicycle rides (both mountain bike and road bike)nearby. Dogs are welcome, parking is free. Our new management team has as its sole aim "make your visit as good as it could be". ... more   less 
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Also Known As:
White Swan Hotel
The White Swan Hotel Middleham, North Yorkshire

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