The hotel is in a lovely old building, and the the furnishings are attractive, but it is let down by the details. There was no warm welcome on arrival, we weren't shown to our rooms, just pointed in the vague direction. The shower was one of the worst I have ever had, but the manager was not very interested when we mentioned it, just said it was a poor water pressure area and a listed building. The television also switched itself off every five minutes, again we were given excuses for this. The system of having to put codes in for WIFI access every few minutes is also irritating and seemed an unnecessary over complication.
On the plus side the food and wine were good and reasonably priced, but the restaurant service as a bit patchy. The coffee machine for breakfast is complicated, instead of offering help we felt that the staff were telling us off for not using it correctly. Why not just bring drinks to tables in the usual way instead of over complicating everything for your guests?
On the whole the prices for accommodation do not really reflect the standard of service and quality of accommodation here unfortunately.
- Official Description (provided by the hotel):
- Nestled in the heart of the pretty village of Nettlebed and close to Henley on Thames and Marlow, The White Hart is a stylish and comfortable country inn that dates back to the 14th century and still retains a traditional charm. ... more less
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- Also Known As:
- White Hart Hotel
- The White Hart Hotel Nettlebed, Oxfordshire