Walking group holiday of 45 folks. Shared with 40 others, so quite packed. Had a "premier room" so plenty of space. Clean enough. Shower needed repair (obviously not checked beforehand). Staff were very good & coped best they could, but we were always left waiting for prompt service. The restaurant was a nightmare - you could not hear yourself think, let alone talk ! Also, the food was not up to scratch, more like a canteen servery than a hotel. HF Holidays do provide a great choice of guided walks & the "pick & carry lunches" are perfectly adequate. Just get the hotel aspects right.