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“Three night stay”
Review of Ednam House

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Ednam House
Ranked #4 of 4 Hotels in Kelso
Reviewed 22 June 2014

Firstly the food was good but then everthing went bad.
The hotel in general was tatty, chairs with no springing left in them and other furniture stained and scratched, same with the skirtings. I just felt that the place was dirty, not vintage or chic.
Now to the room, number 10. How disappointing was this. Hardly enough room to move once the bags were in. Stains on the wallpaper where there had been a leak, and further staining where a radiator had been fitted. Dirty carpet. I e-mailed my friend, who has a furniture sale room, photos of the scratched and stained and non-matching furniture, and he said he would not accept it and it looked from the photos that it needed to be burned. The bedspread had been washed so many times that there was no colour left in it. Paint was peeling on the window frame and the skirtings were all dented and scratched.. I asked to move rooms but was told the hotel was fully booked!!! At £180 for the room for DBB I thought this was well overpriced and suggested in my feedback that prices should be reduced until refurbishment has taken place. Because the room was in the attic it was only possible to see the river when standing on a chair!! NEVER AGAIN.

Room Tip: Do NOT accept room 10(50 stairs)
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  • Stayed: June 2014, travelled with family
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5  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 June 2014

We have just had a brilliant 3 days at Ednam house, Kelso. Location superb, room spacious as was bathroom with lots of snowy white towels. A little renovation is needed but is planned by the owners. The food was outstanding: both fish and meat varied and well cooked and delicious starters and sweets. The service was good at all times. Three sunny days with beautiful gardens and the river flowing by; could not be bettered. In the town centre too with shops nearby. A very memorable stay. We will be back! Ann B, darlington

Room Tip: Riverside rooms are best but front views cooler in hot weather
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  • Stayed: June 2014, travelled with friends
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2  Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

Just spent a week end in Kelso, the town is a typical Scottish Border town, interesting with some good quality shops, pubs and cafes. We tried a couple of hotels before the Ednam House Hotel, they were all fully booked.
The only rooms left at Ednam were " Classic Rooms" (Doubles) at £195 B&B. We needed somewhere to stay and managed to negotiate a room rate £148 for B&B. So far so good, the hotel has just been taken over recently and the building itself is really very good, however, the interior is very "tired looking" and needs a lot of TLC. Dead spiders in our room were a problem and the one in the extractor fan in the bathroom was a bit scary. For the price we would be expecting at least things like shower caps and shower mats. More to the point, we expected a traditional Scottish Breakfast, it was very disappointing, tinned mushrooms, bacon overcooked and even the toast appeared to be like dry bread and some toast that you thought had been toasted the previous day! Location, car parking and gardens, excellent and to end on a brighter note tea in the garden over looking the river was lovely.

Room Tip: We can only speak for our ground floor room which was quiet, but outside our two windows was a decke...
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  • Stayed: June 2014, travelled as a couple
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1  Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

Visited this evening for a meal,lovely receptionist said she had a spare table,with a brand new menu ? We have visited,and stayed 4 times now,jimmy was very welcoming in the bar as normal, but also same old tatty furniture and I don't mean antiques style,
I mean chairs with bottom hanging down, tables scruffy and oh my skirting boards and wallpaper dirty and this is not shabby chic or vintage ,sorry but it dirty! No need to change anything in hotel just clean,and replace old furniture with some nice old chairs,can be bought from any antique shop cheaply. Now we get to new menu, I took our friends here for the meal,as we are all staying,on my reccomendation, in September ,! Well taken to restaurant ,cold,it was pouring outside, more like old people's home no music no one else in,one older lady,starters fine ,freezing cold cheap bread ,micro 2 mins might have helped, brought when men had nearly finished black pudding,main course salmon lovely,venison minute steaks ok,, none of it very warm,then oh my the desserts brûlée very sloppy,and then rhubarb cheesecake. Ha ha ..one uncooked piece of rhubarb laid on a slab of wood. Two rasps on the side,one digestive biscuit mashed on the side. Two spoons of cheesecake mix on the side wherever this recipe came from I feel they need to understand the type of people that have always stayed here love the traditional food not this expensive rubbish,we saw older lady trying to cut hers up. She left it too .next time we will go across to queens, Margaret was again lovely when my friend told her about the food I am so sad that that she had to complain at all ! New owner take note, lovely old chairs needed,no rubbish desserts on menu , staff in restaurant need to be not so formal or miserable !

Room Tip: Ask for front rooms we didnt stay this time
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  • Stayed: June 2014, travelled with friends
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1  Thank 1rusty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

We booked ourselves into the Ednam House at short notice when work required us to overnight in the area at short notice. Margaret and her colleagues could not have been more helpful; happily laying on soup and sandwiches for us because we were arriving too late to have dinner. Margaret even sourced a toothbrush for me when I was caught away from home without one! I've seldom experienced service this attentive.

The hotel itself is a charming amalgam of stately home but with art-deco and 1950s touches. The place is full of character. Some might consider the decor old-fashioned but everything is pristine and everything works. The bath in my room was a case in point; huge, long, with massive taps and piping hot water; it was full in no time. The beds were comfy and had all the usual amenities.

Final shout out to the Breakfast -- which is delicious and there's a wide selection. The service was once again very attentive. And the view from the dining room over the river Tweed is amazing.

I would stay again without hesitation though beware if you are disabled or have mobility problems, there are quite a lot of stairs, especially from the foyer down to the breakfast room. Though given how helpful the staff are, I am sure they'd bend over backwards to be as accommodating as possible.

  • Stayed: June 2014, travelled on business
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1  Thank DuFraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

This hotel, family run for many generations ,is the last one I know in the Uk that has the unique personality of a one off establishment that is supremely comfortable , with world class food and whiskies ( including home smoked salmon from its river running by its glorious gardens ( The Tweed no less)that is not intimidating and very reasonably priced .. Yes, it is like walking into the past with a roaring hall fire , dogs lounging in the warmth or eyeing up the huge freshly caught salmon , one could easily imagine Agatha Christie dozing by the fireplace or Hercule Poirot taking tea from the delightfully mismatched silver tea service in a lounge full of equally mismatched sofas and lovely old armchairs . .. but what a past ! The house has Grade One ceiling plasterwork with classical allegories, exquisite marble fireplaces , and richly grained wood panelling . Antiques and curios abound .
The staff are simply delightful . just the right element of informality and yet very caring , making everyone feel really at home and welcome .
Beautiful steaming soups . wonderful platters of smoked fish , delicious cuts of meat arrive under old fashioned silver domes and are theatrically presented .
But what is glorious is that none of this has the dead hand of a corporate "country house " branding exercise ..
it has evolved organically over the decades and is full of quirky eccentricities that make it unique .
it reminds me of the fabulous Pera Palas Hotel in Istanbul with its Orient Express bar and its Mata Hari Suite .. shunned by the business traveller it was ten years ago a Sleeping Beauty of the great Belle Epoque shrouded in fading velvets and an atmosphere of decadent mystery ,
i understand it has now been Corporatised by a big chain and I have no desire to see what has happened to it .
Ednam House has also been bought by a chain after having always been in one family ...
But I believe the new owners are aware of the great love local people have for this place and it it seems to be thriving prior to any noticeable "upgrading" and I am assured they have a love of old country houses themselves
Kelso is a beautiful !8th century Georgian market town in wonderful scenery but when one peers through the windows of its old pubs or the other hotels, one sees the ghastly "upgraded" interiors stuffed with cheap mass- produced furniture that could be from any nasty motorway cafe . They destroy their Scottishness and their individuality forever in one terrible makeover night in their desire to resemble a bar from Eastenders .
And then the muzak is pumped out ....
So let us hope Ednam can be upgraded without a corporate blandness , that it still welcomes locals as much as rich tourists , that it never has nor needs muzak and that it remains a hotel that could only exist in Kelso not in any country in any continent .
And that it keeps its lovely staff we all know so well

Room Tip: i recommend the bow windowed room in the centre of the house overlooking the gardens and the Tweed...
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  • Stayed: May 2014, travelled with family
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2  Thank sphinxLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

First visit after the take over,not impressed.Within a few short weeks atmosphere of a well loved family run hotel has disappeared.The quaint and quirky things that we have come to love about Ednam have already been lost.Thank you to the regular staff who were as professional and wonderful as always.We realise that updating is necessary but please don't lose the charm and character of this beautiful old building.The new management should listen to the views of people who return year upon year.There were plenty of negative comments from disgruntled guests regimental barracks it's not!

Room Tip: Read recent reviews if you are a regular guest at this hotel
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  • Stayed: May 2014, travelled as a couple
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1  Thank MELITTLE246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ednam House

Address: Bridge Street | Roxburghshire, Kelso TD5 7HT, Scotland
Region: United Kingdom > Scotland > Borders > Kelso
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #4 of 4 Hotels in Kelso
Price Range: £79 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ednam House 3*
Number of rooms: 32
Official Description (provided by the hotel):
Ednam House is a gorgeous Georgian Mansion located in 3 acres of gardens overlooking the river Tweed, yet within Kelso town centre. This idyllic location offers tranquility and convenience and is the perfect base to explore the Borders and access the many castles, gardens,Golf Course,etc.. not too mention the many salmon fishing beats.Ednam House has been owned and run by the Brooks family since 1928, and today Ralph & Anne, the fourth generation, are delighted to carry on the tradition of offering their guests and visitors genuine hospitality and authentic good food. ... more   less 
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Also Known As:
Ednam House Hotel Kelso
Ednam Hotel Kelso
Ednam House Kelso, Scotland

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