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“A wedding experience at THE URR VALLEY HOTEL”

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The Urr Valley Hotel
Ranked #5 of 5 Hotels in Castle Douglas
Barrowford, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A wedding experience at THE URR VALLEY HOTEL”
Reviewed 28 December 2012

As parents of the bride it was a real pleasure to find that Marcel , Linda & all staff worked so hard to ensure that our daughters wedding, was the most wonderful of occasions . and we cannot thank them enough , they pulled it altogether to make it so special for Sally & Jamie , family & each & every guest . I feel that they should have all the praise due to them , & in doing so help others to try the lovely hospitaliy that we all received .They are at the very start of their venture of turning a Lovely Country House into a peaceful & wonderful place to stay in Castle Douglas . I am sure any guests that decide to give it a try will be pleased with the results . I feel that it has to be said that Jason the Chef is doing a wonderful job & that nothing is to much for him , his food is a wonderful standed & to be recommended . We hope to spend sometime there agian in 2013.

  • Stayed December 2012, travelled with family
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    • Sleep Quality
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Helpful?
1 Thank Ruth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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478 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
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English first
Monmouth, Wales, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 December 2012

We stayed at this hotel for a couple of nights to attend a wedding. We were given a very warm welcome with coffee on arrival. We had booked for a meal on the first night and the food was absolutely outstanding, as was the wedding food The wedding was fantastic thanks to the hard work of all the staff, nothing was too much trouble. The new management are in the process of updating the rooms which are at the moment very clean but a litle outdated. We would definately stay here again if in the area.

  • Stayed December 2012, travelled with family
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Helpful?
Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 15 December 2012 via mobile

We recently got married at the Urr Valley Country House Hotel in Castle Douglas, the venue was set up perfectly for our day and it looked fantastic, we could not have asked for a better facility to hold our wedding or a better staff to cater for our needs.
We knew that recently the Hotel had some bad reviews but after speaking to Marcell and Linda we knew that everything was under control and we need not worry, to this we were proved right the effort that all the staff went to were Herculean, we had visited the hotel in the weeks upto the event and notice on every visit that major improvements were happening.
Thanks again to all involved and we will defiantly be recommending the hotel to all and will be booking our anniversary there!
Jamie

  • Stayed December 2012
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Helpful?
Thank Jamie_Bradshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castle Douglas, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 December 2012

My partner and I held our wedding on the 8th December 2012. We were aware that there had been some bad reviews however after meeting Marcel, the newly appointed manager, we had every confidence in his ability to make our day all that we wanted it to be. And he did. The hotel staff went above and beyond to make everything run like clockwork.

Marcel kept my partner and I up to speed with the plan for the day so we knew what to expect and when the flowers for the mum's failed to arrive up Marcel made arrangements for the local florist to provide these! The food was first class throughout the whole weekend (we stayed Fri- Sun): Jason the chef did an amazing job and all my guests expressed how they enjoyed the food and the service was excellent too.

The venue was beautifully decorated for our wedding, the open fires made it so cosy and gave a lovely ambiance. Our bedroom for the wedding was fantastic with a huge room and en -suite and the bed was really comfortable. The entire hotel and rooms were spotlessly clean. We had many guests stay for the entire weekend and all my guests gave glowing reviews of their stay at the Urr Valley hotel.

We express highly enough just as to what a fantastic job the hotel did. We love the Urr Valley hotel and we hope that people reading this will disregard what has gone before as it quite clear that any previous difficulties have firmly been addressed and anyone wishing to come and visit this gorgeous little town will be very well accommodated at the Urr Valley hotel.

An amazing venue, food, service; you will not be disappointed!

Thankyou Marcel, Lynda and to the staff.

Fondest Regards,

Sally and Jamie

Room Tip: The bridal suite was lovely for those wanting a romantic stay.
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  • Stayed December 2012, travelled with family
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Helpful?
Thank Sally B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
1 review
Reviewed 2 December 2012

We stayed at the Urr Valley hotel for one night following a spur of the moment decision to take our newborn baby away for the night. From the moment we entered the hotel we were made to feel very welcome and treated to excellent service throughout our stay. Although some people may find the accomodation a little basic it was evident that the hotel is in the process of renovation and that once complete will rival any competitor in the Galloway area. We look forward to revisiting to see the developments and enjoy the excellent service we experienced on this visit.

  • Stayed November 2012, travelled with family
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Helpful?
Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 December 2012

We had a weekend here earlier this year - a unique experience. The approach road to the hotel, tho deeply pitted with potholes, is thro a wonderful set of mighty and ancient trees. The staff were friendly and helpful (they immediately gave me another room when I found my shower inadequate). The hotel was built circa 1750 and has an imposing position overlooking surrounding farmland. The rooms are strewn with traces of former hunting lodge-type glory (fishing flies, rods, photos, antlers). One of the best aspects of our stay was Castle Douglas itself - Scotland's Food Town. You can drive anywhere in the centre, park easily, then eat in one of the excellent pubs or cafes. The other great thing is Galloway itself - Glentrool Forest, lochs, rivers and biking trails!

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank IAN_MCPHERSON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 November 2012

We stayed at the Urr valley hotel for 3 nights, it was amazing and if could of, would of stayed longer.
The hotel has tons of character, it's decor is extremely charming, which is how we remember it from 18 months previously. We understand is under new management, and Marcel and Linda we wish to thank you for a brilliant stay.
The food, service, cleanliness and most of all the welcoming atmosphere can NOT be faulted at all.
We got married whilst in Scotland, and will certainly be returning to the Urr Valley every year and more for our anniversary.
Would recommend to any body.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
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Helpful?
Thank JennyandIand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Urr Valley Hotel

Property: The Urr Valley Hotel
Address: Ernespie Road, Castle Douglas DG7 3JG, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Castle Douglas
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #5 of 5 Hotels in Castle Douglas
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Urr Valley Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
The Urr Valley Country House Hotel is a long established hotel set in 14 acres of mature woodland and gardens. With its stunning views across the Galloway countryside, it is an ideal location for short breaks, longer holidays, weddings and conferences. Sporting groups and coach parties are welcome.Within walking distance of one of the region’s most attractive towns, the hotel makes an ideal base for touring the attractions of Dumfries and Galloway and we welcome walkers and cyclists throughout the year.Within a short drive to the beautiful and lonely wilds of the Glenkens, this has long been a forgotten part of Scotland and is therefore relatively unspoiled with a wide variety of fantastic wildlife and spectacular landscape ranging from the mountains and moorland; woodland and forest; burns, rivers, to lochs and farmland.We have a large conference hall and a small conference suite for hire.We are licensed to hold weddings on site, either in the main hall or in the gardens.Whatever the reason for your visit to Scotland, our friendly and professional staff will ensure that your every need is catered for. Enjoy luxury in the heart of Galloway at affordable prices. ... more   less 
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Also Known As:
Urr Valley Hotel
The Urr Valley Hotel Castle Douglas, Scotland

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