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“Second Stay was Great”

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Royal Islander Club La Terrasse Resort
Ranked #4 of 4 Hotels in Maho
Reviewed 19 November 2012

This was our second stay at La Terrasse. We find this location really great and easy to get to both the dutch side attractions like Simpson Bay area, Maho, and Mullet Bay. It is a bit of a drive to Philipsburg, but isn't too bad if you time it right. We found the staff to friendly and attentive. The room is very spacious, we had a one bed room this time and really enjoyed the views from the balcony. The kitchen was perfect for doing simple breakfast, coffee, and a microwave to warm the leftovers. The king bed was very comfortable. All was clean and updated.

Room Tip: Call ahead and try to request a higher floor for the best views.
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  • Stayed: February 2012, travelled as a couple
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2  Thank Dandbmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 - 68 of 114 reviews

Reviewed 2 September 2012

Maid service is good when they come by which is about twice a week. The rooms are old but well kept and clean. This place charges for everything. Parkng, safe, Wifi,beach towels and PC to print airline boarding passes. But they are friendly people that understand that without tourism that will starve,
This condo/timeshare complex in Maho is right beside the airport, which is not as noisey as you would expect. Parking in Maho is a nightmare, thus the reason for charging fot parking under the complex,
They get a solid 4 star because they were very responsive. Dishwasher burned up, replaced in 1 hour, hair dryer brok, replaced in 30 minutes. They take US dollar an travelers checks. Your redit card company will chage you 3% for it transaction and there is no exchange of currency. Total ripoff.

Room Tip: le islanTake travelers checks on keep everything lcked up. Security is everywhere, but thief is ther...
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  • Stayed: August 2012, travelled as a couple
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4  Thank Rocky423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2012

I just returned from 8days in St. Martin. Love it there. I had not stayed at La Terrasse. I was impressed with the room. 5577, three bedroom penthouse. I enjoyed the location because there is a lot to do in Maho bay.

  • Stayed: August 2012, travelled with friends
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3  Thank cfalz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2012

This was the second resort we stayed at on this trip to St. Maarten. The first place was awful so that may be why my impression of this place was so good. First off, the location was outstanding! Several things to do within a 2 minute walk. The staff at the front desk were very friendly, though a few times they were sleeping. The room itself, was clean, comfortable, and had great AC. The view was terrific. Though it is right next to the airport, with the sliding glass door to the balcony closed, noise was minimal. I would definately reccomend staying here and would certainly return.

  • Stayed: June 2012, travelled with friends
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4  Thank chargers22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2012

First impressions not good, as the lobby is tired, but it's supposed to be in the middle of refurbishment, so maybe it will be better soon. Reception staff, when they were actually around, werent very helpful or informative. Everything seemed to be too much trouble. This from an island calling itself the 'friendly' island!
Staying at La Terrasse certainly makes you feel second class to its sister hotel across the road, La Plage. For example, you're not allowed to use their pool, even tho there are no facilities at the pool at La Terrasse. When I complained I was told 'its the management'. I went to guest services and they gave me a pass for a towel (they're colour coded so they know where you're staying!). The pool at La Terrasse is great tho - almost like having your own private pool! The couple of times the bar was open, the was no-one staffing it! Again, when we rang reception, they said it was privately run so couldn't do anything about it.
We used the bar/restaurant at La Plage, and one day asked if the TV could be switched on (Euro 2012 football). 20 minutes later, someone finally arrived, and after a great deal of huffing and puffing, basically said to my husband 'youd better be watching this now I've gone to the bother of turning it on'!
Good points (yes, there were some!). Our room was great. It was a studio, but was massive, with huge bed and loads of fresh towels etc. it had a small kitchenette which was fully equipped, and was clean and comfortable.
The hotel is next to the airport, which sounds awful, but it was actually great, as you could watch the planes coming in over the beach. A must-do is to stand on the beach when the jumbo jets are coming in. It feels as though you can touch the wheels! It's also great to watch the planes take off, as they're really close to the fence. Stand clear tho, unless you want to be jet-blasted into the sea! Great to watch the nutters who do tho! :)
The activities desk in La Plage helped us to arrange a quad bike for a day, and were very helpful.
The location of the hotel is great for accessing other parts of the island, it's 2 minutes to the beach, and there's a small supermarket one minute away. There's a 'strip' of restaurants and a casino, and reliable taxis to get you anywhere else.
We did have a great time, and the only reason I haven't scored this higher is the lack of customer service.
La Terrasse, take note!

  • Stayed: June 2012, travelled as a couple
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2  Thank Jo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2012

Our two bedroom was ok and had no complaints, but wouldn't brag to friends about it. The pool is really nice with a great view, but when we were there no one was ever there. Great if you want a nice place to read a book but not as much fun as the other resorts pools. The planes are really cool to watch and my two year old got a real kick out of them. The noise from the planes isn't really that bad and it so quick, and when the doors are shut to your room you can't hear them. The location is the best thing about this resort everything is with in walking distance if you don't have a car. Mullet bay would be the farthest walk near the golf course but its worth it. And we found out the last day we were there you can pay 75.00 for the all inclusive wrist band at Sonesta across the street. Just go to the counter at Sonesta and pay there. Its a good deal if you drink considering eating out is about 20.00 a person per meal. If your looking for a fun trip while your there check out the tour at Dock Martin on the Quality Time Sail Boat really good day of snorkeling lunch and drinks. The construction of the resort is pretty much done just a little in the parking area. And if your going to shop for food ask the front desk how to get the main grocery store in Phillipsburg. The store by the resort is 20% higher.

Room Tip: 2 bedroom as high as possible
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  • Stayed: May 2012, travelled with family
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9  Thank emeryj66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2012

Stayed 5 days from May 6 - May 11th
We exchanged some Hilton timeshare points to RCI to stay here. We booked a studio and were upgraded to a one bedroom which was a nice surprise when we got to our room.

Upon entry, it is a no frills lobby. The front desk lady was extremely warm and security was helpful and nice. The nice thing about this timeshare is that it is quiet and we felt safe. When you check in, they give you 2 towels (which we changed daily) and a lock for the safe. Both required a $70 deposit upfront which you got back when you checked out. Internet service is $16 a day or $50 for the week. We didn't get it since we went to a bakery every morning and everyone (most restaurants too) had free wifi.

The accommodations are dated, but clean. The bedroom and living area had a tv and we were grateful that there were good programming of US channels (incl Bravo, Food network, ESPN) since we like to watch tv as we wind down for the evening. Kitchen had a microwave, dishwasher, dishtowels, paper towels and soap. It was also great having a refrigerator. The hotel itself is probably a 3 star - on par with a holiday inn, but the location is awesome and staff bumped it up to 4 for us. Maid service was great - our cleaning lady came on Wednesday and spend quite a bit of time cleaning. She sprayed the bathroom with clorox and while that sit, she swept and mopped. Very thorough.

They do have a hertz rental service in the hotel and if you need it, you can rent a crib for the week. Parking is an additional $6 a day.

Additional Info:

This location is about a 5 minute drive from the airport. We rented a car from a place call (Rent a Wreck - yes, odd name for a car rental) when we got off the plane. Cab would be roughly $7, but car rentals are so cheap it is worth it for 20 bucks a day.

This is in between 2 casinos and the 'strip' is really short - only about 8 places to eat including the piano bar, bamboo bernies (see my separate reviews), Paris restaurant, and a few more on the back street (italian and chinese). Also, 4-5 shops and a really good ice cream shop at the end of the block. Very conveniently, there is a grocery store next store that has everything you need - incl. liquor, water, good variety of food (hot and packaged), sunblock...etc.

The beach is fine, but there are so many great beaches that mullet bay is just an 'okay'. The cool part is that the planes land really close and to my surprise, I didn't hear them at all from our room.

Drive to Simpson Bay is about 10 minutes, Phillipsburg is another 10. Everything is super close so I strongly recommend a car. Great place to explore.

  • Stayed: May 2012, travelled as a couple
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8  Thank weehawks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Islander Club La Terrasse Resort

Address: Rhine Road # 1 | Maho Bay, Maho, St Martin / St Maarten
Region: Caribbean > St Martin / St Maarten > Sint Maarten > Maho
Amenities:
Bar / Lounge Beach Casino and Gambling Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Casino Hotel in Maho
#4 On the Beach Hotel in Maho
#4 Spa Hotel in Maho
#4 Top resorts Hotel in Maho
Price Range: £46 - £157 (Based on Average Rates for a Standard Room)
Number of rooms: 159
Also Known As:
Royal Islander Club La Terrasse Hotel St. Maarten/St. Martin
Royal Islander Hotel La Terrasse
St Maarten Royal Islander
Royal Islander Resort La Terrasse

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