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Warner Leisure Hotels Bodelwyddan Castle Historic Hotel
Ranked #1 of 2 Hotels in Bodelwyddan
Certificate of Excellence
Reviewed 31 January 2014

This was our second visit to the castle,and it is certainly the Warner Break with a difference. The castle grips you as you drive down the approach road...Majestic and impressive! You are immediately on holiday and captured!
As you pull up adjacent to Reception a host welcomes you, offers porter service and points out the ample parking options. Booking in is smooth and efficient, you are given a welcome pack and your room key(s) and told when your room will be available if not already.
The rooms are of a very high standard. We had a ground floor 'Signature' room (117) It had all you needed, large double bed with ample duvet and soft pillows. Table and armchairs, flat screen TV with lots of channels plus DVD player and a radio.there is small fridge which is useful and a good quality kettle with tea,coffee,milks & biscuits. The room lighting is good which helps if you like to read in the late evening or in bed. The en-suite bathroom had bath with overhead shower unit, good water pressure and very hot water, toiletries were provided and a magnifying mirror and hairdryer, plus a heated towel-rail. The towels were large & good thick quality. The wardrobe houses an electronic code type safe.
You are requested to visit the restaurant and are allocated your table for all meals.Dinner is part waiter service and self service buffet, a good combination.this applies to breakfast also. the quality of the food is simply "Excellent" nothing else to be said!
There is ample daytime activities, but the weather was cold and rainy which put paid to events such as Archery & Rifle shooting etc. However inside there were cookery demonstrations,quizzes and movie shows, plus snooker,table-tennis etc. There is a nice indoor swimming pool,steam room and spa pool.
The evening entertainment is very comprehensive, dancing,disco's,and stunning shows,variety and comedy. The entertainments manager is a true Pro, a bit like Ted Bovis out of Hi de Hi.
My only gripe is that, it was very cold and the heating in our room was a bit inadequate,just one radiator to heat quite a large room.
Warner's are very good value for money...not cheap but you certainly get what you pay for and the quality of their staff shines through.

  • Stayed: January 2014, travelled as a couple
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1  Thank terryl83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,001 - 1,007 of 1,466 reviews

Reviewed 30 January 2014

Oh! How I wish I had booked a few more days. First Warners break but certainly not the last. The accommodation was fantastic - room was spotless, warm and comfortable. The restaurant was top rate - the service from Joanne was so efficient and the food was brilliant. The activities well organised, the entertainment was spot on. Every member of staff was helpful, cheerful and polite. The whole experience was great - especially living in a castle!!!

Room Tip: The room we had was in the older part of the castle which we really loved.
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  • Stayed: January 2014, travelled as a couple
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Thank Janemarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

As Secretary of the Welsh Indoor Bowls Association I have just come back from Bodelwyddan Castle where we held our annual Champion of Champions event which is sponsored by Warners.
We have all had great time and have been we'll looked after by the staff. The facilities are very impressive and even if you are only on a visit to North Wales the hotel is well worth a visit. Rooms were clean, food was very good, staff very helpful.

  • Stayed: January 2014, travelled on business
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Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GaryJohnson1, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this reviewResponded 30 January 2014

Hello

Thank you so much for your feedback.

I am happy to see that you were well looked after and you all enjoyed yourselves throughout your stay!

Many thanks Gary Johnson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2014

The standards of customer service that Warner aim for at all their properties are not let down by anyone at Bodelwyddan Castle- all the staff are polite and helpful putting guest satisfaction first. The quality and variety of food is excellent with a full and varied menu. With activities during the day and entertainment in the evening nobody can say that there is nothing to do. Obviously trying to please a varied audience not all the entertainment will appeal to everybody but there is enough choice so that you cannot have any reason to dislike it overall. Will definitely be using Warner again.

Room Tip: Bedrooms are in blocks away from the main building therefore if you have walking difficulties ask fo...
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  • Stayed: January 2014, travelled with friends
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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GaryJohnson1, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this reviewResponded 30 January 2014

Hello

Thank you so much for your positive feedback. At all of our properties our priority is our guests having a fabulous time.

As a team, we always give it our all and try our very best to meet all of our guests needs with such a huge variety of entertainment and activities.

Kind regards Gary Johnson

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Reviewed 20 January 2014

First timers but will definitely return for more. Enjoyed everything. Plenty to see and do. Food excellent and all the staff very friendly and professional. This holiday destination certainly rocks!!! Better than a cruise.

Room Tip: Don't bother upgrading to signature. All rooms are excellent.
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  • Stayed: January 2014, travelled as a couple
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2  Thank ferrit69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GaryJohnson1, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this reviewResponded 30 January 2014

Hello

Thank you so much for your comments!

How great to read that you were 'first timers' and had such a good time.

We would love to welcome you back again!!

Regards Gary Johnson

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Reviewed 20 January 2014

Thank you to Jodie, Niamh, Gary and the team in the Mulberry café: Emma Laura, Mikaela and all the entertainment team; and all staff who did their jobs with a smile and professionalism that is unusual in many British Hotels. The food was excellent and good choices followed by many activities during the day(where did we find time to do it all) and then excellent entertainment in the evening, from dancing, quizzes, specialist acts (Johnny Cash Story) and 'Dream Lover' arranged and choreographed by the tem. Superb. It was our second visit in 11 months and we will be back and may bring family & friends next time.

Room Tip: We had standard room on ground floor opposite reception. Same room on both occasions. No problems...
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  • Stayed: January 2014, travelled as a couple
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2  Thank Jean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GaryJohnson1, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this reviewResponded 30 January 2014

Hello

Thank you so much for your comments, it is lovely to read so many names of team members who obviously made a great impression during your stay.

Thank you also for your positive feedback with regards to the food and the entertainment.

Many thanks

Gary Johnson

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Reviewed 17 January 2014

Stayed there recently for work. Beautiful place and location. Food and accommodation are first class. One great thing this place has going for it is the very enthusiastic and forward thinking manager Gary Johnston. Running me through his plans for renovations etc. I'm sure this will be a gem under his management

Room Tip: All rooms are excellent
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  • Stayed: December 2013, travelled on business
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Thank nadia4476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GaryJohnson1, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this reviewResponded 30 January 2014

Hello

Thank you so much for your comments, I am happy to see that you were well looked after during your visit!!

Many thanks Gary Johnson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Warner Leisure Hotels Bodelwyddan Castle Historic Hotel

Address: Bodelwyddan, Denbingshire, North Wales, Bodelwyddan, Rhyl LL18 5YA, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Rhyl > Bodelwyddan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Bodelwyddan
Hotel Class:3 star — Warner Leisure Hotels Bodelwyddan Castle Historic Hotel 3*
Number of rooms: 186
Official Description (provided by the hotel):
This stunning Grade II listed Historic Hotel has walled gardens, sweeping lawns and ivy clad turrets. Soak up the rolling Welsh hillsides, or take in the scenery from the top of nearby Snowdon. Midweek and Weekend breaks inclusive of breakfast and 3-course dining, live evening entertainment and extensive leisure activities. ... more   less 
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Warner Leisure Hotels Bodelwyddan Castle Historic Hotel Wales

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