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“Fawlty Towers 2”
2 of 5 bubbles Review of Cartref Hotel

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Cartref Hotel
Ranked #2 of 4 Hotels in Fishguard
Certificate of Excellence
worcester uk
1 review
“Fawlty Towers 2”
2 of 5 bubbles Reviewed 29 May 2010

Previous review mirrors my stay there. Have never had a "Full English" on a side plate before!! Whole place felt a bit "spooky" to me. Also owners two dogs running around whilst eating my breakfast- ok if you like dogs but if you dont? Whole place needs a SERIOUS update. Staff?? Only the owner far as i could see. Only stayed here cos it was cheap and arrived late in Fishguard and was knackered. Can recommend the pub opposite The Navy Tavern good atmos and food.

  • Stayed May 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adeyren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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114 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Any
English first
Cirencester, Gloucestershire.
Level Contributor
51 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 14 June 2009

I stayed for one night prior to catching the ferry to Rosslare. Very poor, service little better than a guest house. No restaurant - directed to local pub for dinner. No front door key, door kept locked at all times and you had to ring a bell.

Very few staff and quite rude. First time I have ever been asked for payment as soon as I arrive. Ordered a newspaper for the following morning and then questioned the next morning if I was entitled to it when I came down to collect it. Had to book what time we wanted breakfast in the morning and I got told off when I came down 10 minutes early.
Cooked breakfast was served on a side plate, A Coffee percolator was on the dresser and I noticed that 2 cups of coffee that had been poured but not required were poured back in for re-use. (Glad I was drinking tea!)

  • Stayed June 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Standard13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cartrefhotel, Owner at Cartref Hotel, responded to this review, 11 June 2011
I am disappointed that the Cartref left such a bad impression on the reviewer. Meals are available for hotel guests but I also do point out other possibilities in town. As the Hotel is two-starred, a receptionist is not required; hence the door is locked. Most accommodation providers require a deposit or credit card details when a room is booked. Otherwise experience has taught to ask payment on arrival - most customers seem to understand this. Of course, you may inspect the rooms beforehand! I am sorry if it was offending to make sure it was you who had ordered the paper! When there are many customers staying, I try to minimise waiting during breakfast by asking preferred time, please do appreciate this! I might be old-fashioned in the size of the breakfast plate...If by the end of breakfast the cups were poured back, it was for my own use - and all my crockery and cutlery are washed in the dishwasher at the appropriate temperature. If the Hotel really was Fawlty Towers, I do not think I would have survived 16 years in this business! Best of luck in your travels!
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Additional Information about Cartref Hotel

Property: Cartref Hotel
Address: 15-19 High Street, Fishguard SA65 9AW, Wales
Phone Number:
Region: United Kingdom > Wales > Pembrokeshire > Fishguard
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #2 of 4 Hotels in Fishguard
Price Range (Based on Average Rates): £
Hotel Class:2 star — Cartref Hotel 2*
Number of rooms: 10
Official Description (provided by the hotel):
We have 2 double rooms 2 twin rooms 2 family rooms and 4 single rooms All rooms are en-suite, have hospitality trays,freeview televisions and free Wi-Fi in every room. The beds have crispy all-cotton sheets.There is a bar and a restaurant for guests only. Two free garages are available. We are open 24 hrs.The Cartref Hotel has been here since early 1900's! Then it was advertised with 'well aerated beds' - and we still claim the same.'Cartref' is the Welsh word for home. We hope you will feel at home with us! Croeso!Welcome! ... more   less 
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Also Known As:
Cartref Hotel Fishguard, Wales

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