I stayed here for one night having not been there for many years. I was very pleasantly surprised at the improvements which have been carried out. I decided to dine in and although the restaurant was busy (there was a gourmet evening on) I found the staff attentive and the food of excellent quality. It was great to see the MD, Justin Baird-Murray, in evidence and even giving discreet advice to junior staff member. The general manager, Robert, was also about. This is quite a contrast to similar sized hotels where you rarely even see the "duty manager" let alone that they ask you if all is well and remember your name. For traditional service and customer care, the Metropole takes some beating. Breakfast was in the conservatory, a nice, comfortable room and the choices were first rate, including Manx Kippers. I will be back!
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- Also Known As:
- Metropole Hotel Llandrindod Wells, Wales - Powys