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“Lovely end to a beautiful journey.”
Review of Metropole Hotel

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Metropole Hotel
Certificate of Excellence
Reviewed 23 April 2014 via mobile

We are just here for one night - wish we'd booked longer! We had a really warm welcome from Jackie on reception.

Our massages with Gemma (the Irish therapist), were wonderful. Gemma was superb - courteous, professional and friendly and gave both myself and my mum one of the best massages we ever had! An absolute 'gem' (forgive the pun!).

We really enjoyed our hearty 6 course Taster Menu and Vaughan, was particularly kind, attentive and polite, my mum was very taken with him.

The journey from Cardiff through the Brecon Beacons was glorious and made me grateful to live in such a beautiful location.




  • Stayed: April 2014
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Thank Violet T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this reviewResponded 24 April 2014

Dear Aldene,

What lovely feedback following your stay. Thank you very much. I am very lucky to have such delightful, friendly staff through out the hotel.

I hope we shall have the pleasure of welcoming you and your Mother back again soon.

Regards
Justin Baird-Murray
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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741 - 747 of 1,342 reviews

Reviewed 21 April 2014

friendly family run hotel, good facilities, have visited twice, First time, unfortunately, there was a power cut but the staff coped very well and made sure guests were all catered for. On our second visit we were able to sample the excellent 6 course taster menu, which had 6 large courses, plenty of food, very tasty and well presented. The pool , sauna etc are modern and clean and great for rainy days. The rooms are recently refurbished and are very clean and very comfortable, will definitely recommend.

Room Tip: have only stayed in rooms at back, overlooking the car park, but ones at front will have view over...
  • Stayed: April 2014, travelled as a couple
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Thank LUCINDA D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this reviewResponded 22 April 2014

Dear Lucinda,

I was very pleased to read that you returned following the awful day of the powercut back in February. Fortunately everything was back to normal for your return visit and I am delighted you had an enjoyable stay.

We look forward to welcoming you back again soon.

Regards
Justin Baird-Murray
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014 via mobile

We really enjoyed our stay here the taster menu was excellent the rooms spacious and comfortable but the best bit of the whole stay was the service from the receptionist, to the bar staff to the team in the restaurant, nothing was too much trouble even my request for ice at breakfast was dealt with quickly and efficiently. The team are a real credit to the hotel.

Stayed: April 2014, travelled with friends
Thank lukehfd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this reviewResponded 22 April 2014

Dear Luke

Thank you for your very kind feedback following your recent stay at The Metropole. Recent feedback has consistently mentioned how friendly and efficient our staff are. I agree they are a real credit to both themselves and the hotel. we are lucky to have them.

I hope we shall have the pleasure of welcoming you back again soon.

Regards
Justin Baird-Murray,
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

My husband treated me for a 50th Birthday pressie. As soon as we arrived the receptionist very kindly wished me a happy birthday. It was wonderful We had the tower suite room which was amazingly comfortable - lovely bathroom and lounge area. Only down side we could not open the windows.
I had a spa treatment which was really special. The pool area is really nice. We had the taster evening 6 course menu which was delicious.
The hotel has old world charm. The staff are superbly trained and nothing is too much effort. It is the little touches that this independent hotel has that makes it so good.
The cooked breakfast also was very high quality with excellent choice.

  • Stayed: April 2014, travelled as a couple
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1  Thank Karen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this reviewResponded 21 April 2014

Dear Karen,

Thank you for your kind feedback following your recent birthday celebration at The Metropole. We shall check out the window opening. We have recently repainted some of the tower rooms and perhaps the windows have been painted shut. Thank you for letting me know.

I am pleased you enjoyed your spa treatment and I hope that we shall welcome you back again soon.

Regards
Justin Baird-Murray
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

I cannot fault this hotel, we loved everything about it. The food is the best we have had in a hotel or restaurant, even the children ate everything put in front of them. The hotel building is beautiful and has a very interesting history. The pool was great, warm and not crowded and the staff were amazing, very interested, friendly and welcoming. They seemed happy to be there. We were also happy to be there! This hotel was a real 'find' and we will return! Thank you to everyone who made our stay so enjoyable!

Room Tip: Our room was lovely and so was my mother's room, the bathrooms were very new and spotless.
  • Stayed: April 2014, travelled with family
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Thank vsmh68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this reviewResponded 21 April 2014

Dear VSMH,

Thank you for your very kind feedback. It is so satisfying to know that we managed to keep the whole family happy from Grandchildren to Grandma. We look forward to welcoming you back again soon.

Regards
Justin Baird-Murray
Owner

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Reviewed 20 April 2014

We stayed at the Metrepole for four nights on a coach tour .The hotel was very comfortable ,clean and the staff were very friendly in fact nothing was too much trouble. The food was also really nice. All in all a very comfortable few days and we would definitely stay at the Metrepole again. Well done to all the staff and Management for a first class experience.

Room Tip: All were very good
  • Stayed: April 2014, travelled as a couple
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1  Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this reviewResponded 21 April 2014

Dear Nick,

I am delighted you enjoyed your recent stay with us and hope we shall have the pleasure of welcoming you back again soon.

Regards
Justin Baird-Murray
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

....combined with a very acceptable bill; a happy couple of visitors. We stayed here as part of their gourmet offer, were allocated a quiet, spacious and comfortable room by their most charming receptionist. The hotel is central and more than adequate in all respects. Dinner was not haute cuisine; fish overcooked, fondant potato terrible (similar to a grilled jacket potato without it's jacket) BUT each course was presented with care and the meal was, most importantly, enjoyable. The mainly buffet breakfast offered a reasonable choice including fresh fruit and yogurt as well as cooked options and was relaxed and easy and with none of the dramas often experienced in four and five star hotels (who often struggle to serve decent coffee/properly toasted toast/cooked options in anything other than a haphazard order). Bar, restaurant and hotel staff were brilliant; efficient and friendly without being overly so which contributed to a most enjoyable stay.

  • Stayed: April 2014, travelled as a couple
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Thank Jayesandveetee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this reviewResponded 21 April 2014

Dear John,

Thank you for your very kind comments about the staff, who are I agree brilliant. Chef will take note of your comments about the food and make amends.

I hope we shall have the pleasure of welcoming you back again soon.

Regards
Justin Baird-Murray
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Metropole Hotel

Address: Temple Street, Llandrindod Wells LD1 5DY, Wales
Phone Number:
Region: United Kingdom > Wales > Powys > Llandrindod Wells
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Llandrindod Wells
Price Range: £119 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropole Hotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Metropole Hotel Llandrindod Wells, Wales - Powys

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