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“Excellent”
Review of Metropole Hotel

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Metropole Hotel
Certificate of Excellence
Waterlooville, United Kingdom
Level 5 Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent”
Reviewed 10 May 2014 via mobile

We as a business organised a customer trip to Wales and used this hotel as a base the whole experience was effortless and pain free very well laid out great rooms and great menu with full use of the spa facilities as well top service from all staff! Highly recommend and will use in future!

Stayed March 2014, travelled on business
Helpful?
Thank Darren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review, 12 May 2014
Dear Darren,

Thank you very much for your positive feedback following your stay with us. We look forward to welcoming you back again in the near future.

Regards
Justin Baird-Murray
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,328 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (320)
Date | Rating
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English first
Worcester, United Kingdom
Level 6 Contributor
204 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 10 May 2014

We went here for the gourmet dinner 1 night stay deal. The hotel is fine. The rooms are a little dated and there was quite a lot of noise from builders in the adjacent rooms. The staff were excellent and the gourmet dinner was delicious. The food couldn't be faulted.
Don't bother to look round Llandrindod Wells. Seems to be suffering from the 2 supermarkets so no interesting shops and a general air of decay and neglect in the park/spa areas.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank safariUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review, 12 May 2014
Dear SafariUK

I am sorry that you found Llandrindod Wells so uninspiring. The lake and golf course are I think great attractions, and although limited, as in most small towns, the shops we do have are very good.

The refurbishment to the bedrooms you refer to is now complete, as is the repainting of the front of the hotel. I hope you shall return at some future date to see the work we have done.

Regards
Justin Baird-Murray
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
117 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 6 May 2014

Just had thee nights DB&B at this spa hotel. All the staff were really helpful: reception, bar, waiting staff, manager. The breakfast , despite being buffet style, was always good - we particularly liked the meaty, tasty proper back bacon. Dinner a bit hit and miss for a large party. The bedroom was a bit tired with an 80s feel to it and air conditioning control that did not seem to be wired up to the aircon unit. Rather dated TV on wall bracket. Lovely big bed though and decent shower with a fixed head. Would recommend as base for exploring the wider area, not much in the town though but think cosy rather than luxury. The group rate we paid seemed very reasonable for what was on offer

Room Tip: I heard the ones in the Tower were good
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LordH64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review, 12 May 2014
Dear LordH64

I am guessing you were probably staying here for the Bentley Drivers Club Weekend. I am pleased that you had an enjoyable stay. I certainly enjoyed the journey over Tregaron Races and was impressed out how such large cars managed the narrow Mountain roads.

I hope that we will welcome you all back again soon.

Regards
Justin Baird-Murray
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barry, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 28 April 2014

We have stayed at the Metropole a few times and it never fails to amaze me how professionally run it is EVERY time. Food & service is exemplary whilst the rooms offer comfort at a really good price. House keeping is also spot on - the rooms and public areas are so so clean. Management should be commended for running such a slick operation. I cannot say enough times.....visit the Metropole - you will not be disappointed.

Room Tip: have not been disappointed with any - all are a very good standard
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Insomnia12b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review, 29 April 2014
Dear Insomnia,

Delighted to read that we have managed to look after you so well on your visits to The Metropole. We could not run such a slick operation without the cooperation of a fantastic team of staff at all levels.

We look forward to welcoming you back again soon.

Regards
Justin Baird-Murray
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 April 2014

I have stayed at the Metropole several times now and thoroughly enjoyed each visit. The staff are extremely welcoming and the level of service is excellent. Food is superb and lots of choice. Nothing is too much trouble. If you are looking for a high standard, professionally run whilst remaining friendly hotel, good service and superb food this really is the best place to stay and you will certainly not be disappointed. I am looking forward to my next visit.

Room Tip: I normally request a quiet room and have never had any issues. The rooms are lovely.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marjorie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review, 26 April 2014
Dear Marjorie,

I was very pleased to read that we have looked after you well on a number of occasions now and we all look forward to welcoming you back again soon.

Regards
Justin Baird-Murray
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 April 2014 via mobile

We are just here for one night - wish we'd booked longer! We had a really warm welcome from Jackie on reception.

Our massages with Gemma (the Irish therapist), were wonderful. Gemma was superb - courteous, professional and friendly and gave both myself and my mum one of the best massages we ever had! An absolute 'gem' (forgive the pun!).

We really enjoyed our hearty 6 course Taster Menu and Vaughan, was particularly kind, attentive and polite, my mum was very taken with him.

The journey from Cardiff through the Brecon Beacons was glorious and made me grateful to live in such a beautiful location.




  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AldeneThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review, 24 April 2014
Dear Aldene,

What lovely feedback following your stay. Thank you very much. I am very lucky to have such delightful, friendly staff through out the hotel.

I hope we shall have the pleasure of welcoming you and your Mother back again soon.

Regards
Justin Baird-Murray
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tewkesbury, United Kingdom
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 April 2014

friendly family run hotel, good facilities, have visited twice, First time, unfortunately, there was a power cut but the staff coped very well and made sure guests were all catered for. On our second visit we were able to sample the excellent 6 course taster menu, which had 6 large courses, plenty of food, very tasty and well presented. The pool , sauna etc are modern and clean and great for rainy days. The rooms are recently refurbished and are very clean and very comfortable, will definitely recommend.

Room Tip: have only stayed in rooms at back, overlooking the car park, but ones at front will have view over...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LUCINDA D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review, 22 April 2014
Dear Lucinda,

I was very pleased to read that you returned following the awful day of the powercut back in February. Fortunately everything was back to normal for your return visit and I am delighted you had an enjoyable stay.

We look forward to welcoming you back again soon.

Regards
Justin Baird-Murray
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Metropole Hotel

Property: Metropole Hotel
Address: Temple Street, Llandrindod Wells LD1 5DY, Wales
Phone Number:
Region: United Kingdom > Wales > Powys > Llandrindod Wells
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Llandrindod Wells
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Metropole Hotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Metropole Hotel Llandrindod Wells, Wales - Powys

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