On arrival at Reception (late on Friday night) the receptionist after checking us in wanted to know if we were ok for food, and did we need help with the luggage. Overall the staff were very friendly and attentive. The pool and spa area facilities were really good and changing rooms etc very clean and tidy. Our room was very nice and quite large and roomy. The bed was really comfortable and the shower was excellent. I would like to see some small glass bowls available where the marmalade, preserves etc are. It would be so much nicer to put the marmalade into a little bowl than on the side of the plate.
Overall the only real problem was the wi-fi. It was cutting in and out and at some stages not available at all. For a 4 star establishment this really needs to be rectified. Parts of the Hotel look a little jaded, and in need of redecoration.More