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“Wouldn't rush back...”
Review of Glen Usk Hotel

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Glen Usk Hotel
Edinburgh, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Wouldn't rush back...”
Reviewed 1 July 2012

I have just returned from a 3 night stay at the Glen Usk, supporting Scotland in the British Isles Bowling Championships, that were taking place.

Having checked Trip Advisor prior to going, I wasn't holding out much hope.
The hotel looked nice from the outside and overlooked the park. Once inside the hotel, It was clear why the hotel hasn't had the best reviews. In need of a make over is an understaitment - the hotel was very tired, run down and grubby. My room was spacious with view nice views the front however the views made up for the room which wasn't as nice. A worn out pink carpet floored the whole area including the bathroom. A very green mouldy area greeted me at the side of the bath - disgusting. The walls were scuffed and headboards were old.
Just as well I was mainly using the room to sleep - I couldn't wait to get out the room.

Breakfast however was nice. Lots to choose from including a lovely cooked breakfast, made to order. The older waiter guy wasn't the most friendliest Welsh person I had met!! Grumpy, curt and seemed to favour the other Welsh guests who were also staying! We were left waiting a number of times while he seen to the other guests even though were waiting longer!

The night security guard, however was friendly and went out his way when we asked for a drink at the bar (which was closed later on one night). He kindly opened the bar and served us without a fuss and made us very welcome. He even offered to put the TV on for us.

I doubt I will be back in Llandrindod Wells, however I would choose the Metropole (more expensive but a beautiful hotel with spa facilities etc) if I was ever to return.

Room Tip: Room overlooking the park
See more room tips
  • Stayed June 2012, travelled with friends
    • Value
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Helpful?
4 Thank LouiseKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Glen Usk Hotel, responded to this review, 13 July 2012
Thank you for your review regarding the excellent food and hospitality of the hotel staff. The hotel is undergoing a refurbishment program to replace some of the carpets that have worn or have discoloured, similarly the headboards. Your feed back is improtant to us and we are genuinely very sorry that your expectations were not met on this occassion regarding the decor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
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English first
Ghent, Belgium
Level 4 Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 June 2012

Nice antique hotel, with old charming room with a bath! Clean and nice view on the park.
Good breakfast, cooked on demand.

  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
2 Thank schelleke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level 6 Contributor
161 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 16 June 2012

I've stayed in the Metropole which was way too expensive, I've stayed in the Commodore which is truly awful and I've chosen the Glen Usk as the best on the block !! If you look at the map they are all in the same area in fact facing each other.
This is an old Spa town and all the Hotels have seen better days. The Commodore is really dreadful with the top floors uninhabited, broken windows totally dilapidated dont go there.
The Glen Usk is used by Coach Holiday companies so must tick the boxes. It's old fashioned but the accomodation is very interesting. It's good value for money. Breakfast is good and staff are great.Look at the cost and deide....... it's worth it.

  • Stayed June 2012, travelled on business
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Helpful?
1 Thank whatahol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colchester UK
Level 4 Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 28 April 2012

Spent 4nights at the Glen Usk. It could do with a makeover,[looking a bit tired] Nice and warm and food was quite good, the entertainment was very good especially the male voice choir.

  • Stayed April 2012, travelled with friends
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Helpful?
2 Thank susan w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bolton
Level 5 Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 31 March 2012

We stayed at this hotel for 5 days on a coach holiday. The hotel is a little jaded but everthing is clean and the bedroom sheets and towels are spotless. The staff are all very friendly and work extremely hard. The food in the restaurant is very good with a good selection of choice each evening. The wines are also very pleasant with a good selection.
The entertainment was the usual coach holiday selection but thank goodness there was no bingo. I would certainly go to this hotel again.

  • Stayed March 2012, travelled as a couple
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Helpful?
5 Thank gordann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 January 2012

Stayed at the Glen Usk Hotel during December and although they had a coach party in that week I was made very welcome. Some parts of the hotel are slightly dated but everything is clean and tidy. Staff and management are excellent at looking after your needs (and that includes an early breakfast when needed). I cannot fault the food eating both in the restaurant and from the bar food menu (well done chef).

Overall a very good weeks (4 days stay) and I will go back each time I am in the area as I know I will be looked after and have an enjoyable stay.

Room Tip: Ask for a room over looking the gardens
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  • Stayed December 2011, travelled on business
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Helpful?
8 Thank Mancunion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales, United Kingdom
Level 5 Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 November 2011

If you want 4 star accommodation then pay 4 star prices. But for a good homely hotel this is the placeand at attractive rates. The main shopping street is just around the corner and the park is a short stroll away.
The staff are great and the food is super.
We stayed for a weekend and will definitely stay there again.

  • Stayed September 2011, travelled with family
    • Value
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Helpful?
5 Thank WelshTrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glen Usk Hotel

Property: Glen Usk Hotel
Address: South Crescent, Llandrindod Wells LD1 5DH, Wales
Region: United Kingdom > Wales > Powys > Llandrindod Wells
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 3 Hotels in Llandrindod Wells
Price Range (Based on Average Rates): £
Hotel Class:2 star — Glen Usk Hotel 2*
Number of rooms: 79
Official Description (provided by the hotel):
Located in the centre of Llandrindod Wells, overlooking Temple Gardens the Glen Usk Hotel offers a warm welcome for all visitors, whether the group or coach visitor, conference delegate, independent or family holiday makers and business visitors. The hotel boasts a restaurant overlooking the gardens with a fine table d'hote menu and a spacious lounge bar with access onto the ornate veranda. Entertainment for residents is held on a regular basis. There is a lift to all floors. ... more   less 
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Also Known As:
Glen Usk Hotel Llandrindod Wells, Wales - Powys

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