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“Not good service”

Cosy Corner Restaurant
Ranked #1 of 25 Restaurants in Builth Wells
Certificate of Excellence
Cuisines: Healthy
More restaurant details
Restaurant details
Dining options: Lunch, Breakfast, Reservations
Description: Situated on the corner of the main street running through Builth Wells, built in 1760, 'Cosy Corner Restaurant' is a small family run business serving freshly prepared food, with ingredients sourced from local butchers, bakeries and the weekly fresh vegetable market. Not your typical menu, but with the variety to please most tastes, from breakfasts served until 12h00, lighter meals such as; pizza's, wraps / Panini's, jumbo brie wedge, baked potato, hummus, cawl or try the Portuguese Trinchado (steak strips in a creamy piri piri sause). Our favourite lunch time meals range from; Chicken Schnitzel, Welsh Lamb Stew, Welsh Rarebit, Trio of Sausage, Thai Curry, Bean & Veggie Stew, Plaice, Home roasted ham, egg & chips, Scampi, Haddock Fishcakes, Ham & Cheese platter, Beef & tomato or Spinach & mushroom lasagne. Our Award Winning 'Welsh Black' Fillet or Sirloin steaks, are delicious, sourced directly from the breeder and cooked in our special basting with a choice of sauces. We also use the steaks to offer a Prego roll / Mixed Grills and Surf 'n Turf dishes. Keeping with our South African heritage, the "Bobotie & Sosatie" dishes have become a favourite, with people coming from afar to enjoy. Offering popular kiddies meals from chicken strips, fish fingers, burgers, omelettes to pizza's and cheesy pasta (under 8 years, meal includes a free drink or ice-cream). Offering Welsh High Tea from 2pm, but best to book ahead so as not to be disappointed (call: 01982552795). With a wide selection of cakes & desserts, we're sure to satisfy most sweet tooth's. Being a small and intimate establishment, if you have any food allergies - we can cater for most vegan, gluten free and vegetarian tastes. We are licensed, and offer red / white wine, beers, ciders & lager - but if you bring in your own, we'll just charge you £1.00 per person corkage. We open in the evenings, mostly only on a Friday night from 6h30pm and closing the doors at 10h30pm, but occasionally in conjunction with the activities at the adjoining show-grounds, we do open sometimes on a Thursday and a Saturday evening as well.
Reviewed 2 May 2014

We stopped in for a long a waiting drink and some thing to eat. We arrived at 1.00 and sat down decided what we wanted and then waited and waited to place our order but we were not even acknowledged until we had been there 20 minutes and then were told be with you in a moment but 10 minutes later we were still waiting so gave up and walked out without a drink or food. It may be different at different times of the day and the food good but can not comment on that as never got anything. Don't think I will be going back there if I am ever in the area again.

Thank Nigla17 .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alistair G, Owner at Cosy Corner Restaurant, responded to this reviewResponded 4 May 2014

We are sorry for the poor service, as you might have seen the restaurant was extremely busy and with a staff member down we were under pressure. This of course is no excuse and we'd welcome you back to experience the good food as per the many positive comments we've had.
My wife was aware of both of you walking out, and commented straight away acknowledging that this is not acceptable and with a staff member down in the kitchen she was stretched between taking orders and delivering food, at that moment you were one of six tables who sat down at the same time. We hope you will come back.

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Reviews (218)
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200 - 204 of 218 reviews

Reviewed 26 April 2014 via mobile

Lovely and welcoming really lovely cakes and served with a smile! Definitely worth a visit. Excellent customer service, friendly, polite. Will definitely come again.

1  Thank Gareth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014 via mobile

Great homely cooked food and a fabulous warm and welcoming service... Will defiantly be visiting here again. The spinach and mushroom lasagne is out if this world great choice of food and a great dessert menu. Also loved the plaque i bought there, I look forward to my next visit. Keep up the good work.

1  Thank NatalieM13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

This is my first visit, i was visiting some friends in the town. I had a very nice moment, the atmosphere is great and the staff is very friendly, you feel like you are at home. The traditional Welsh cakes was very tasty, one of the best i ever had.

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1  Thank Alric129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

Visited this delightful tea room for the first time today - very friendly service. The new owners have only been here 3 weeks, but seem to be very experienced. I am a Coeliac, so must follow a gluten free diet. This was not a problem to them at all and offered me a good choice of main course and desert/sweet. My husband and I both chose the warm apricot and carrot gluten free cake and we were offered single, double, whipped cream or custard to accompany the cake. The cakes were individually baked and I had a lovely pot of tea served in a china teapot whilst my husband had the decaf coffee. A great afternoon tea, but next time will make sure we go lunchtime to sample the delicious main courses. Great welsh cottage feel to the place,

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2  Thank 5HILARY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alistair G, Owner at Cosy Corner Restaurant, responded to this reviewResponded 26 April 2014

Thank you for the review, we have now introduced a gluten free apple pie and raspberry cheesecake - so we look forward to seeing soon !

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