Price for room was more than advertised. it was a clean and tidy hotel but service was very rude. We were charged for things that were given as if free so we were hit with surprises at check out. Laundry was incredibly expensive given that items of clothing were lost, and it was 6 hours late AND wet. At this point (which we had voiced to the reception many times) we were concerned we would miss our flight. we were still charged for the laundry and they held our passports until we paid. We went to the restaurant three times (breakfast, lunch AND dinner) but were told to comeack at the next meal time for vegetarian options. At dinner when we found out there was no Vege options we were annoyed at they had wasted our time.
- Official Description (provided by the hotel):
- Our hotel is in the center of the city and next to the zandiye complex ( karimkhan fort , vakil bath , vakil bazar , vakil mosque ) , you can go there by walk in 2 min . It is about 10 min by taxi to reach to the Hafez tomb and Saadi tomb . We have a good restaurant with skillful chefs and you can taste all Iranian foods here . The hotel staffs are experienced and skillful and you can take each information about the hotel and the city , they will guide you how you can visit the city with less budget . We will be happy to see you in our hotel and hope you have the best accommodation in hafez hotel . ... more less