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“Clean room, bad service”
Review of Hafez Hotel

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Hafez Hotel
Ranked #8 of 24 Shiraz B&B and Inns
California
Level 4 Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Clean room, bad service”
Reviewed 6 April 2013

Price for room was more than advertised. it was a clean and tidy hotel but service was very rude. We were charged for things that were given as if free so we were hit with surprises at check out. Laundry was incredibly expensive given that items of clothing were lost, and it was 6 hours late AND wet. At this point (which we had voiced to the reception many times) we were concerned we would miss our flight. we were still charged for the laundry and they held our passports until we paid. We went to the restaurant three times (breakfast, lunch AND dinner) but were told to comeack at the next meal time for vegetarian options. At dinner when we found out there was no Vege options we were annoyed at they had wasted our time.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BellaBernard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Russian first
  • Any
English first
Olofstrom, Sweden
Level 6 Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 22 March 2013

very nice hotel, but staff didnt want to give me better price, price on their list was cheap and they said oh no this is without taxes, anyway it was comfortable and clean i stayed only few hours though, near city and clean.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Al C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hafez Hotel

Property: Hafez Hotel
Address: Ferdousi St | Hejrat Crossroad, Shiraz 71364, Iran
Region: Iran > Fars Province > Shiraz
Amenities:
Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #8 of 24 B&Bs / Inns in Shiraz
Number of rooms: 34
Official Description (provided by the hotel):
Our hotel is in the center of the city and next to the zandiye complex ( karimkhan fort , vakil bath , vakil bazar , vakil mosque ) , you can go there by walk in 2 min . It is about 10 min by taxi to reach to the Hafez tomb and Saadi tomb . We have a good restaurant with skillful chefs and you can taste all Iranian foods here . The hotel staffs are experienced and skillful and you can take each information about the hotel and the city , they will guide you how you can visit the city with less budget . We will be happy to see you in our hotel and hope you have the best accommodation in hafez hotel . ... more   less 

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