My family stayed at Dyconia Resort May 10/11, 2014. We wanted to leave the minute we arrived and saw the room. It was so dirty and not cleaned whatsoever. There were cigarette burns in the bedding, crumbs, and a broken futon. When I spoke to the Manager Troy to complain and ask for a refund he was condescending, rude and belittling. I am an adult and do not need a lecture on how long he has been in the business! Clearly, money is much more important the quality and guest satisfaction. Really a shame as we have never been to Wasaga Beach before and this "resort" ruined it for me and my family. Do not go there, do not give a deposit. You will never see it again. That's a promise!
- Also Known As:
- Dyconia Hotel Wasaga Beach
- Dyconia Resort Wasaga Beach, Canada - Ontario