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Maison Otis
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Reviews (69)
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18 - 23 of 69 reviews
Reviewed 29 September 2013

Even though I had booked two rooms two months ago, one for my couple and another one for a friend couple; we found out once there that they had scrached out one of the two rooms! So our friends had no room!

We could easily see that my name had been scratched out and another name was written on top of it? No room left.

The answer from the employee was: "We were not sure if you still wanted two rooms!". Just incredible! Our friends had to go back home after dinner ( a three hour drive).

No excuses, just a small 35$ refund (because I asked for it).

The employee was pissed off after me because I was not happy!

Way to go for a client approach.

For the price, the rooms need to be refreshed. The pool as well.

  • Stayed: September 2013, travelled as a couple
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1  Thank dbrassard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

Often I judge an establishment by their staff and Auberge la Maison Otis does not disappoint! We were greeted in a very friendly way and given a choice of accommodations.
The rooms in the main building are loft-type two story and very cozy. Somewhat dated 1970s, but nonetheless very comfortable.
Restaurant was totally excellent and breakfast good.
All the staff are super friendly and the location cannot be beat. We did find that the room rates were somewhat high. This is like due to the hotel's good location.
Atmosphere is extremely relaxed with loads of sofas and comfortable chairs for reading or simply enjoying a glass of wine.

Room Tip: Two story loft rooms are really quaint...staircase narrow so make sure you are sure footed.
  • Stayed: September 2013, travelled with friends
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2  Thank McGill_Tripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

On July 31st 2013, we stopped at La Maison Otis for one night after cruising along the beautiful
Charlevoix area in our Harley. We stayed there few years ago and we can appreciate still how friendly they are. Everything is in place to make your stay fantastic. The room was kind of old fashion mix between antics and modern, very clean and quiet. We had dinner downtown Baie St Paul but we took the breakfast there. AMAZING!
We will come back for sure.

Lulu Pedro

  • Stayed: July 2013, travelled as a couple
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Thank LuluPedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

Despite our written advice for late arrival, we were surprised to see the manager closing the place at 11:00 when we arrived not caring about us. We also found that for the price, the room would need to be refreshed. This inn has had a prestigious name in the past 30 years but no more. It looks like the owners rested on their laurels rather than maintain the quality. The common areas are still attractive though and the food served at the restaurant is good despite service that was so-so.
For the price we would'nt recommend.

Room Tip: avoid the 2 levels rooms
  • Stayed: July 2013, travelled as a couple
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Thank Sony406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2012

La Maison Otis is a cute little inn. We booked the cheapest room (125$, including breakfast and tax) and we were not disappointed. We had been told there was no air conditioning in our room, but there was a fan, which we used a lot. Our room was cute, small but we knew it would be and didn't care. Everything was very clean, the hotel was quiet, breakfast was fine.
A good place to stay if you want to be in the middle of everything in downtown Baie-St-Paul.
There are three buildings (Maison Otis, Maison Danais and Maison Gobeil). We were at Maison Gobeil, but the other buildings probably have larger rooms with air conditioning.

  • Stayed: August 2012, travelled as a couple
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Thank sherkan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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