The hosteria looks pretty new and clean at first sight. The bathroom however, was not cleaned well. When we asked for cleaning after we had found the toilet dirty and with hairs after check-in, it was cleaned very superficially only.
For the rather high rate they charge esp. in high season, the service could be better. While the girl at reception is really extraordinary helpful and friendly, the guy unfortunately destroyed the good impression. We were staying there for 6 days and when asking for earlier breakfast once (at 7 instead of 7.30, when they usually start), they were not really willing to provide this service. all we got were 2 cups and not even water for tea.
As we saw other guests had been provided with bread, butter, jam, we told the guy in the evening. He did not care, all we got for an answer was: "you are lucky you have been provided something at all!"
The quality of breakfast can been evaluated easily when observing that many guests started to bring their own bread, bought at nearby supermarket!
It seems that this place has been spoilt by being able to make money too easy due to booming tourism at El Chalten.
- Official Description (provided by the hotel):
- El Paraiso is a mountain inn located in the picturesque village of El Chalten at the foot of Mount Fitz Roy. It is a window to discover how this majestic mountain range is framed: so colorful, so sublime, so unique…A magical place that will captivate you with its simplicity, where the energy of the hills and the blue sky during the day, which is covered with bright stars at night, has the audacity to change its color at different times of the day.Few are those who find the right words to describe such a natural wonder, we found them and with them we welcome our visitors to the paradise… Welcome to El Paraíso! ... more less
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