I knew before arriving that the accommodations on Easter Island were mediocre but that did not prepare me for my experience here. This hotel is unacceptably poor. We had no hot water whatsoever in the shower. That might have been bearable if the water was at least lukewarm but instead it was absolutely ice cold. To compound that problem, the shower head was broken off so the water sprayed uncontrollably all over the bathroom. Once it was turned on there was no place to hide from the freezing cold spray. By the way, I found out the hot water was broken in the entire wing of the hotel where we were staying, not just our room. There were only three hangars in the closet and each was a wire hangar which was so bent out of shape that it was impossible to hang a pair of pants on it. When I went to the front desk and complained the person at the desk asked me if I wanted some more bent hangars. Very funny. Also the hairdryer in the bathroom was dead. They do have a good system to keep complaints at a minimum - the phone in the room was completely dead as well. Not only is this place terrible, I saw no signs that they even care in the slightest. You are out of your mind if you choose to stay here.
- Official Description (provided by the hotel):
- Iorana hotel located on Easter Island is a place to relax and recharge energy at any time of the year. The hotel offers two swimming pools, one in the beautiful and big garden and the other directly formatted in the sea rocks. Guests can enjoy beautiful sunsets from the chairs near the swimming pool. Hanga Roa center is 15 minutes away from the hotel and Rano Raraku volcano only at 3 km away. Rooms are decorated with wood and the floor is in ceramic. They include television, phone, a mini-bar and a view on the sea or on other wonderful landscapes. Every day, a buffet breakfast is served. The restaurant offers local and international specialties with media pension. At the 24h reception, you can book a transfer to the international airport Mataveri, located 1km away from the hotel, rent a bike to explore the island or reserve an excursion. We have 25 years of experience providing our services in a pleasant and familial atmosphere. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ebookers, Expedia, Booking.com, Hotels.com, Agoda, HotelsClick and Cancelon so you can book your Iorana Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Iorana Hotel Easter Island