We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Waste of money and a greedy owner”

No photo provided
Got a photo?
Add it.
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Easter Island
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Martin y Anita Hotel
Ranked #23 of 23 Hotels in Easter Island
Kansas, USA
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
“Waste of money and a greedy owner”
1 of 5 bubbles Reviewed 20 July 2007

Martin and Anita's is like a very cheap B&B with a sleezy owner included...at prices competitive with real hotels.

I read a recommendation in one of the guide books for this B&B and confirmed a room a couple months in advanced.

Three weeks before arriving to Rapa Nui, I met someone in Santiago who had just stayed at Martin's. He recommended I cancel my reservations because, since it was off-season, I could go into one of the beachside hotels, talk with the staff, and easily get a nice room for the same price as Martin's very mediocre B&B.

When I was asking questions about the B&B, Martin always replied within hours...and was very careful to get all my credit card information in advance.

When I tried to cancel my reservation he simply did not respond. He had no rules regarding his cancellation policy posted on his webpage and I was terrified he would go ahead and charge my credit card whether or not I stayed there....

For three weeks I tried to contact him...and like a passive, aggressive child...he simply did not answer my emails.

I obviously need to be a more aggressive person, but when I arrived at the airport he had a sign with my name on it and I stupidly went to his B&B.

I stayed for four days...two of the days I had to use my own Kleenex as toilet paper because the maids didn't replace mine; I was gone most of the time so I rarely saw anyone and just kept hoping the maids would bring some the next day -what kind of B&B leaves an empty toilet roll?

One of the other guests had to seek him out any time she wanted to take a shower because he had to temporarily rig something in order to give her a bit of hot water...

When I went to check-out I had cash, since I had read that he will add an additional 10% charge to use a credit card. A lot of the places on the island charge extra fees to use a credit card -so I didn't freak about that....

However, as I was checking out he said he had to charge me an additional 10% service charge...that it was a standard charge he included for all guests. I mentioned I had asked for the complete price in the initial emails I sent...and he said, "ya, I never include the service charge in my emails".

The best part is that he ‘accidentally’ made a math error and was really trying to get away with charging me an additional 15%. I was at least smart enough to refuse to pay it...and if he charges it to my credit card I have his emails to prove what he said would be the total price!

His B&B is no better than the much cheaper hostels/B&Bs...I highly recommend either saving your money or going to a real hotel/B&B.

  • Liked — I didn't get typhoid!
  • Disliked — The owner.
  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank DantesSock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

23 reviews from our community

Traveller rating
    1
    1
    3
    1
    17
See reviews for
4
9
5
Business
0
Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    1.5 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Perth
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 11 May 2007

We stayed a week with Martin & Anita and found the place basic but clean enough. However, when it came time to pay Martin charged 10% for credit card and then bumped the price up again with an appauling US$ exchange rate! It would have been cheaper to stay in a hotel of a much better standard!! Martin managed to time our check out with only an hour to leave, so we had no option but to pay. I would strongly recommend people to take US$ to pay with.

I wouldn't recommend Martin y Anita's Hotel to anyone travelling to Easter Island.

  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
6 Thank cpreid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Easter Island hotels

Hotels you might also like...
Travellers also viewed these Easter Island hotels
0.9 mi away
Hotel Hotu Matua
Hotel Hotu Matua
#15 of 15 in Hanga Roa
3.0 of 5 bubbles 29 reviews
0.4 mi away
Hotel Manavai
Hotel Manavai
#13 of 15 in Hanga Roa
3.5 of 5 bubbles 142 reviews
0.6 mi away
Kaimana Inn Hotel & Restaurant
Show Prices
Show Prices
Show Prices
0.5 mi away
Mana Nui Inn
Mana Nui Inn
#12 of 15 in Hanga Roa
4.0 of 5 bubbles 158 reviews
1.0 mi away
Hare Noi
Hare Noi
#3 of 15 in Hanga Roa
4.5 of 5 bubbles 226 reviews
1.0 mi away
Hotel Hangaroa Eco Village & Spa
Show Prices
Show Prices
Show Prices

Been to Martin y Anita Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Martin y Anita Hotel

Property: Martin y Anita Hotel
Address: SIMON PAOA S/N | Hanga Roa City Center, Easter Island, Chile
Region: Chile > Easter Island
Hotel Style:
Ranked #23 of 23 Hotels in Easter Island
Number of rooms: 13

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing