Lalati aspires to be a luxury property and has not achieved this goal.
We received two fraud notices from our credit card company prior to our trip to Lalati, indicating that the resourt attempted two charges, neither of which correlated with the agreed amount for our stay.
Our flight to Fiji was cancelled due to mechanical problems on the aircraft, and Lalati initially refused to provide a credit for the day we missed at the resort. Later, the management (Brad and Sue de Geus), agreed to provide a credi within 7 days. It has now been 14 days and we have not seen a credit.
The room did not have soap, hairdryer, reliable water power, water temperature or electricity. We received soap after asking the management, but never received a hairdryer.
The restaurant offers no choice of food, and much of the food seems to be fried.
The SCUBA dive operation is sub-standard.
The SCUBA gear is ancient, and the weights are not marked, leading to possible underweighting.
The dive boat has a free-standing stool for the boat driver which can easily hit divers on the head.
The divemaster and boat driver do not assist the divers in donning their gear in the boat.
The boatdriver failed to respond to my signals for assistance when I needed more weight, and was adrift for more than 15 minutes.
The beach disappears at high tide.
The management automatically charges each room an internet usage fee unless you explicitly opt out.
Bring and use insect repellant several times a day.
The many American honeymooners seemed to enjoy their stay.
We cannot recommend this property because it does not deliver on its promise of value for money.
- Official Description (provided by the hotel):
- Award winning all inclusive resort. Lalati Resort & Spa sits on the edge of a protected bay in Beqa Lagoon, with world class snorkeling and diving just steps outside your door. Standard Cottages, Deluxe Villas, Premium Deluxe Honeymoon Villas and Superior Honeymoon Suites offer comfort in a Fijian-style elegance and full amenities. Kayak, trek, snorkel, scuba dive, surf, wakeboard, tube ride, SUPs, zipline, village safaris, and the famous firewalkers, all within easy reach. It's where you find the Soul of Fiji! ... more less
- Also Known As:
- Lalati Resort And Spa
- Lalati Hotel Beqa Island
- Lalati Resort All Inclusive