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Villa Caracol
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Reviews (169)
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5 - 10 of 169 reviews
Reviewed 4 July 2013

Villa Caracol is a wonderful, classy, well managed posada in Gran Roque. It was my first time staying on the island, but the Posada experience was fantastic. The Staff and in particular the manager Karelys were attentive, courteous and most of all kind hearted and fun.
The room was spacious and clean, we had full air conditioning as well as hot water (whenever it got cold, we simply informed the staff and they quickly got the hot water heater going) and we slept comfortably. The food was amazing, at all times. A la carte breakfast with fresh made juice in the morning. Heftily packed and gourmet 'cooler' lunch packs and drinks provided for the beach and then delicious 4 course dinners each night. After dinner on the terrace was the perfect way to end a series of amazing days there.

Things to note before coming:

1. Enjoying Los Roques is all about expectations: Los Roques is a national park... In Venezuela... If you want everything to work perfectly every time without fail - Go to Cancun. Los Roques' natural beauty and the peoples' warm and laid back attitude are unmatched. However, this is more adventurous than the average resort style vacation. I also found it more fulfilling.

2. Airfare - we took Chapi air which was quite scary due to a very small 8 passenger aircraft that must have been from the 60's or early 70's. I would try to get a seat on AeroTuy (another airline) which has more modern flights although the customer service can be a nightmare.

3. Beaches - Typically hotels arrange for transport to the nearest beaches Francisqui and Madrisqui. These are great beaches but tend to be full of people, which frankly is not what youre going all the way to Los Roques to find. Spend a little extra money and coordinate either a trip to other islands or better still a chartered boat. Do not miss "Cayo de Agua" or "Bajo Fabian". If going to the 'included' islands, go to Francisqui Arriba (the first of the 3 islands in Francisqui.

4. Tipping is key to service in Venezuela. It will make the different between great service and NO service. Tip from the beginning and again throughout the trip for the best effect.

  • Stayed: June 2013, travelled as a couple
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Review collected in partnership with this hotel
5  Thank alanpcooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2013

The best place to stay in Los Roques. It is not on the beach but the service is excellent, the cleanliness, comfort. Do not forget that Los Roques is a village and then we can not and do not want to stay in luxury. The rooms have no TV, but it has an iPod dock. All white, clean, clean. Transport services by boat to the islands is done in an excellent launch of the inn with all the attention and comfort. The cooler they take to the beach is also very good, as well as breakfast and dinner. Come back often!

Stayed: February 2013, travelled with family
1  Thank SamBarbieri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2012

Stayed with my wife at Villa Caracol. We chose this expensive hotel in order to have a little bit of comfort such as heat water, air conditioning and generator in a island that suffers from lack of infrastructure (especially constantly electricity blackouts). It was a complete disaster. We didn't have heat water in our room for the three nights we stayed at the hotel, the remote control of the air conditioning was broken so it wasn't possible to adjust the temperature and the generator didn't work when the light went down because they didn't have fuel! The staff wasn't prepared to deal with the situation. The water heating problem was never solved, even though we have complained on the first day, the remote control was only fixed on the last night and at the end of our stay the hotel didn't offer anything to compensate us for not providing the services we paid for. Really bad way to run a hotel. The location was really bad too. In order to be fair, the food was the highlight of the place.

  • Stayed: January 2012, travelled as a couple
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12  Thank Joao J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2011

We spent 6 nights in Villa Caracol - spacious beautifully decorated, comfortable rooms. Very clean. Best roof terraces on the island to relax and chill. Friendly and helpful staff. Good food. Has its own boat with great flexibility and friendly crew. 100% reccomended.

  • Stayed: February 2011, travelled as a couple
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Thank MariaG1633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2010

I have visited Los Roques many times and this Posada stands out.

Location is in the far end of the village, 10 minutes walk from the airstrip.
Management (Italian, as is teh case for many places in Los Roques) not only care and pay attention about customer well-being but also speak English fluently, which is useful if you don't speak Spanish. They were very helpful, supporting e.g. with arranging boat excursions and helping with flight confirmations.
The Posada has a nice and cosy atmosphere. Food is excellent, cooked with Italian touch.
Staff is friendly and helpful.
Rooms are comfortable by Los Roques standards.

  • Stayed: February 2009, travelled as a couple
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2  Thank Tordan58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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