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“Horrible hotel”
Review of Posada Galapagos

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Posada Galapagos
Reviewed 25 June 2011

Beware! This place is a rip off. They only take cash, nothing works in the room, & there are bed bugs.

  • Stayed: April 2011
    • Value
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    • Service
9  Thank Gunnguide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 13 of 89 reviews

Reviewed 22 June 2008

Similar poor experience for us.

We arrived at the Posada with 24h delay, due to Mr. Jacopo's incompetence at organising a simple transfer from the mainland (we ended-up spending the night in a shabby hotel near the airport - nice start!).

From the moment we set foot in Venezuela, we were unable to contact Mr. Jacopo to get (1) assistance and (2) discuss reimbursement of our first night (two bedrooms for a total of EUR 360). Since then, our phone calls and emails to his organisation have remained unanswered (note that Mr. Jacopo was much more readily available prior to the trip when we needed to arrange the payment and he would call us on a daily basis).

Interestingly, Posada Galapagos claims to be part of the Charming Hotels network (cf. website) but doesn't appear on their website.

  • Stayed: March 2007, travelled with friends
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6  Thank frpinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2008

BEWARE everyone!
I was sold a holiday that didn't exist! (sadly, I was not the only one).
Especially when booking from Italy, you will find this Posada's bookings are handled by a company called JMB and a guy called Jacopo Biasion, the son of the (former?) owner of the Posada.
For unclear reasons, which are to be clarified in court, this person has taken the full payment from us and two days before the departure date he actually communicated that no accomodation would be available for us.
He then promised he would give the money back, given that we couldn't have what we paid for.
The money hasn't been returened as yet (2 months after the suddent cancellation) and we are now taking legal action against them.
If you are planning to go to Los Roques, stay away from this Posada and NEVER deal with these people.
If anything similar happened to you, please come forward and provide any useful information to secure these people to justice.

  • Stayed: December 2007
    • Value
    • Location
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12  Thank mariadamilano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank César Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile
Google Translation

Stayed: November 2017, travelled as a couple
Thank Ivan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017
Google Translation

Room Tip: Las habitaciones en general son muy cómodas y tranquilas.
See more room tips
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mariangel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile
Google Translation

Stayed: August 2017, travelled as a couple
Thank Carlos G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Posada Galapagos

Address: Boulevard La Laguna | Los Roques, Los Roques National Park, Isla El Gran Roque, Venezuela
Region: Venezuela > Insular Region > Coastal Islands > Los Roques National Park > Isla El Gran Roque
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Isla El Gran Roque
Price Range: £133 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Posada Galapagos 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Posada Galapagos Hotel Isla El Gran Roque
Posada Galapagos Los Roques National Park, Venezuela

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