Well... It's important to be Honest up front: I Do avoid Caracas at all cost! And I'm from Venezuela and only people from here could understand how difficult is to offer great service here.. That being said, when I HAVE to go to Caracas I really appreciate that the Marriott people have the courage (could write a stronger word here) to make business down here and offer this haven. Is the best property overall in the country, still fresh and clean, Great rooms, Kohler bathroom fixtures and the best equipped gym I've seen in a long time (brand new Lifefitness new series). The front desk personnel in my case was really courteous and professional (yes! it's the exception here! and I expect a few of my "Compatriotas" to disagree with this statement while deep inside, outside the Patriotic stuff they are well aware of the decline of the overall service quality in our country). Haven't eat there yet but I do visited the Leaf Lounge bar and it's beautiful, with great ambiance, one of the best lounges i've ever been in Venezuela actually. Be advised that the internet is only free for Gold and Plat. Elites. As other reviewers have noted the location is the best you could get, one of the best districts in Caracas with most of the best restaurants at close distance from the Hotel. One of the very little options in Caracas were you can really go for a walk. This and the LIDOTEL in Margarita are the only hotels I can stay (an make a review of) in Venezuela. There is the neverending currency control issue (like we are back in the Communist 60's), now they make you sure yo CAN'T Get the regular web-page rates (averaging the 300's - 400's) to pay later in Bs. (VEF), so if you want a non-prepaid rate you have to call and get a minimun 600$ rate to be able to pay at the official exchange rate at the desk.. But well!.. You people know what I'm talking about. This goes really outside the scope of this review and even of human logic.. So I keep using this hotel even if I have to pay the "theorical" 600$.
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