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“Nice alternative for the big brands”

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Hotel Paseo Las Mercedes
Ranked #15 of 85 Hotels in Caracas
Brussels, Belgium
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice alternative for the big brands”
Reviewed 27 January 2011

The hotel is located in the (old) shopping center 'Las Mercedes' and shares its free parking with it. Las Mercedes is one of the nicer zones in Caracas, and I did not feel unsafe.
The hotel has cameras everywhere, but everybody can access it very easy (through the shopping center).
The rooms are OK, the breakfast also.
You can easily walk to the newer Colon shopping center, with cinema and very luxurious looking restaurants.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wadevr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 reviews from our community

Traveller rating
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    8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Francisco
Level 5 Contributor
52 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 9 April 2009

We chose the Paseo Las Mercedes over the few surviving major chain hotels in Caracas for our two days there (passing through to elsewhere in Venezuela), based on TripAdvisor and Lonely Planet, and were glad we did. It was our first trip to the country, we were tightly scheduled, and our Spanish was guidebook-basic.

The hotel and rooms were clean and pleasant, offered good food and TV (even some channels in English), and we were a few steps to shops, restaurants, etc. The staff were friendly and helpful in person, though hard to contact from the US except by phone. The one drawback was that the closest metro stop was a taxi or bus ride away.

For a first-time American visitor, the city's two major hurdles were money and the airport. Luckily, Venezuelans were happy to help us negotiate these things.

Hotel Internet rates in dollars are based on the official exchange rate. But if you pay in cash it is far more favorable to the visitor. However, this requires coming into the country with enough cash for your whole trip, because it's very hard to find a Venezuelan bank ATM where a US debit or credit card will work. (We finally found one, a 15 minute walk from the hotel.)

Departing from the Caracas airport, the lines at the gate and security are extremely slow-moving. Even having allowed a couple of hours, we would have missed our flight had it had not been late. Given that the airport is quite a drive from Caracas, and that there are frequent traffic backups, if you are departing at evening rush hour or on a weekend or holiday, you might need to leave for the airport hours before your flight.

  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank deekaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, MO, US
Level 5 Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 8 June 2008

The Mercedes offers a great location in a very safe area with a supermarket less than a block away, attached to one mall and three blocks from another. There are many restaurants in the area, including a great local arepa place. The staff was very friendly and helpful. The price was very reasonable. The only problem with the Mercedes is that it's off the Metro line. But if you're wlling to taxi around (taxi stand directly in front)- I highly recommend.

Stayed May 2008
Helpful?
9 Thank dregnichols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trinidad
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 April 2008

Nice location, well-secured,sanitized rooms, good food,very professional hotel ambiance and more importantly, for non-spanish speaking guests like us, the hotel has friendly and really helpful staff, to help us survive Caracas, giving us tour referrals and giving tips on where to shop for the best buys. Sergio and Angelo are both commedable. Too bad we cant be extended, due to previous reservations.

Stayed March 2008
Helpful?
8 Thank ragdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 4 Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 27 August 2007

A first timer and solo traveler to Caracas, I had considered staying at the Hilton. I am glad I didn't. The location of Hotel Paseo is great for being on the edge of a nice area and safe for walking. Paseo is, by all means, a business class hotel. Not luxurious, but solid. Not new, but acceptable. The rooms were generous in size, albeit a little worn. The room service menu was expansive and reasonably priced. Check-in was a little slow, but more the fault of the previous difficult customer. The concierge was helpful and interesting. They recommended an excellent English-speaking private tour guide, and were more than willing to offer other services.

You can save a substancial amount of money if you exchage your Dollars on the street, then pay in cash Bolivares (this is not legal, of course). Doing so maybe uncomfortable, but a $125 bill was reduced to $65 when converted.

From the hotel, walk 5 minutes to a restaurant called Caracas. It has a to-go counter or seated-service. It is open 24 hours and is great people watching. Service was great, prices are affordable.

All-in-all the hotel was a great value, especially for a first time solo visitor to Caracas. I would recommend to a friend, and stay here again.

  • Liked — Location, value, service
  • Stayed June 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank mjgriffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 4 Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 6 July 2007

I stayed here for a night in late June as I awaited for a connection to another city during the Copa America.

LOCATION:
In the heart of Caracas in an area called Las Mercedes, the cab ride took about 35 minutes from Caracas Airport (over the new bridge). The hotel is situated in a mall near a free way and has a few eateries around but not much else. There is a fairly new/modern drug store about a 5 minute walk away.

ROOM:
The room and the bathroom was fairly large and consistent with more American brands of hotels. It had 2 doubles, a TV, A/C, a closet, a mini-bar, and fairly large (but dark) bathroom with bidet.
The room itself is definitely in need of some updating. There are several obvious gouge marks on the walls, multiple stains and scratches through-out. The Curtains look like they were picked up at a garage sale.

AMENITIES:
There was a small restaurant down stairs and no internet connection that I could find. There is a pool and a gym that looked clean and well established. A taxi stand is located in front of the hotel and the check-in service was helpful.

COST:
About $100/night and up depending on size of the room.

By American standards this place is a 1970's classic hotel in need of some serious updating. By Venezuelan standards, there's a lot worse out there.

  • Liked — Relativity to the country
  • Stayed June 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Mikeymike15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Alberta, canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 November 2006

We quite enjoyed our stay at hotel. We felt safe at all times and found the staff spoke English and were very helpful.
It was fun to be close to a mall and there was an excellent coffee shop in mall.

  • Liked — Friendliness
  • Disliked — Too isolated
  • Tips/Secrets — Go to Marguerita island instead
  • Stayed November 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank bokafrances
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Paseo Las Mercedes

Property: Hotel Paseo Las Mercedes
Address: Avenida Principal de Las Mercedes | Main Avenue Las Mercedes., Caracas 1060, Venezuela
Region: Venezuela > Capital Region > Caracas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Best Value Hotel in Caracas
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Paseo Las Mercedes 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Paseo Las Mercedes Hotel
Paseo Las Mercedes Caracas

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