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“very good attention”

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Venezuela Marriott Hotel Playa Grande
Ranked #1 of 6 Hotels in Catia La Mar
Certificate of Excellence
GreenLeadersSilver level
Caracas, Venezuela
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“very good attention”
Reviewed 5 May 2014

it´s a very nice experiences and unforgettable sensatios of peace and cool, need more day´s to disfrute and short lines to say´s all the amazing places en the hotel´s. come to place and remember me when you come

Room Tip: "Rooms on the south side are quieter" "Corner suites are large and sunny"...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gabrielalonzopinob_z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto M, General Manager at Venezuela Marriott Hotel Playa Grande, responded to this review, 6 May 2014
Dear Mrs. Gabriela

On behalf of the Venezuela Marriott Playa Grande Hotel, I would like to thank you for your comments and we are glad you had a great stay in our hotel and enjoyed the lace.

Do not hesitate to contact me if you need future assistance

Cordially,

Roberto Mosquera
General Maganer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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758 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Delray Beach, Florida
2 reviews
Reviewed 24 March 2014

I am a Platinum member and a pilot that stay in this hotel approximately 8-10 days a month, sometimes more!! The front desk staff are excellent, well trained and very courteous.
By now, we are on first name basis. They go out of their way to accommodate me and the other pilot whenever they have availability. When they can not, they call the JW Marriott in Caracas
My main concern is that I see a lack of supervision in the kitchen food and in the menu, there is not to much variety for a long stay and also a lack of minor details than can easily be fixes.e.g. spoon for the oatmeal is always missing and u need to always ask the poor waiter that at times is very busy.(why not put it at the oatmeal bowl?) Splenda sugar is not available at times. Don't ask for a Ceasar Salad there is no dressing for that, so they make one out of mayonaize. salt and pepper are limited, you must get it from another table at times.
These items are mentioned with the intention that they address this matters to have a SUPERB HOTEL THAT I CALL :"HOME AWAY FROM HOME" WHAT WOUNDERFUL FRONT DESK STAFF AND POOR WORKERS AT THE RESTAURANT THAT TRY TO COPE WITH THIS PROBLEM EVERY DAY!!

Room Tip: All rooms are very clean, the front desk are Supper Very personal and accommodating, They are so fr...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HECTOR G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto M, General Manager at Venezuela Marriott Hotel Playa Grande, responded to this review, 15 April 2014
Dear HECTOR G ,
On behalf of the General Management, we are pleased to know your experience everytime you visit us is a positive one. For Marriott Venezuela Playa Grande, our guest's satisfaction is our goal. We appreciate taking the time to comment on your experience, which helps us keep working on achieving excellence. We hope to continue hosting you in a near future, it's always a pleasure to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gallarate, Italy
Level 4 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 March 2014

Pleasant, comfortable, familiar and welcoming. Big professionalism to our service, experienced staff. family atmosphere with the utmost respect. Congratulations to everyone for their courtesy and kindness.

Room Tip: if you need a place to rest, this is the right place
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ecuador64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caracas, Venezuela
1 review
Reviewed 2 March 2014

More maintenence needed, ceilings and walls in rooms (my room number was #1007) need more paint maintenence and hand rails on balcony´s and común areas are dirty a corroded need more paint maintenence

Room Tip: For better View of the Sea request for a room on a high floor on the East Side of the buiding.
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andres O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranford, New Jersey
1 review
Reviewed 5 February 2014

The Marriott Venezuela Playa Grande has a great staff. Due to my business, I am in Venezuela several days a month. Sometimes a short stay and sometimes a long stay. Whenever I walk through the door, the staff greets me by name. They remember my preferences and make sure I am comfortable. Everyone from the Front Desk staff, the Concierge, the dining staff, Housekeeping and Security are awesome! They always are cheerful and have a smile. I do not hesitate to give them an EXCELLENT rating.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MattP07016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arianna C, Marketing Executive at Venezuela Marriott Hotel Playa Grande, responded to this review, 11 February 2014
Estimado MattP07016 ,
On behalf of the General Management, we are pleased to know your experience everytime you visit us is a positive one. For Marriott Venezuela Playa Grande, our guest's satisfaction is our goal. We appreciate taking the time to comment on your experience, which helps us keep working on achieving excellence. We hope to continue hosting you in a near future, it's always a pleasure to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cassano Magnago, Italy
2 reviews
Reviewed 2 February 2014

I have had the pleasure of staying for many months in this facility, encountering every day professionalism on the part of all staff, located not far from the Airport offers clean and comfortable rooms, bright and far from any outside noise, excellent internet connection plus a bisness.
The restaurant staff provides maximum attention to individual needs and the food has always been excellent of culinary inventiveness.
I was really surprised by everything offered at this hotel.
I HIGHLY RECOMMEND

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank giuseppedin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caracas, Venezuela
1 review
Reviewed 21 January 2014

It was a short stay, and unconfortable situation because i was kicked out of a overbooked flight, but my stay for one day in this place was a oportunity to relax and enjoy.
And thanks to Noel the concierge because he was really helpfull with my situation with the airline.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ogobus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Venezuela Marriott Hotel Playa Grande

Property: Venezuela Marriott Hotel Playa Grande
Address: Avenida El Hotel Playa Grande, Catia La Mar 1162, Venezuela
Region: Venezuela > Capital Region > Catia La Mar
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Catia La Mar
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Venezuela Marriott Hotel Playa Grande 4.5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Marriott Venezuela Playa Grande Hotel Catia La Mar
Marriott Catia La Mar
Venezuela Marriott Hotel Playa Grande Catia La Mar

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