I stayed at the hotel again for a weekend night since my wife and I loved a lot of things from this chain and the rooms are great. But they can not missed the target which is improve every day and don't get caught by the competition.
When we arrived we got to the room with the buttons and when we entered the smell of smoke was really strong. We asked the buttons to change our room and he told us that it is difficult with some clients that smoke in rooms, which is prohibited, and I would probably preferred not waste my time in changing rooms. All of the sudden I remembered last year when I stayed with my wife only that in the middle of the night somebody was smoking. I made a review by then. I called the front desk and they apologized for the inconvenience. I demanded a new room and they told me that they called me back to the room when they have it ready. After 30 minutes, too much in my opinion, They called me back and switch rooms. I had to take my baby out to the hall all this time to avoid getting him coughing. In total we lost an hour to finally get going.
The food in the pool area, specially hamburgers where not very tasty but for the price was ok, we intended to have dinner at the more expensive restaurant in the hotel, but they didn't have any cream for the baby.
The lights at the tennis court should be brighter since it gets unplayable at nights, they should get advise on this from Club Nautico Maracaibo.
Definitely still the best option for a weekend get away. But don't miss the target or the competition will pass you out, they are getting very closed
- Official Description (provided by the hotel):
- The Crowne Plaza Maruma Hotel offers an exclusive and strategic location with immediate access to the city's financial district and is only 15 minutes away from La Chinita International Airport. ... more less
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- Also Known As:
- Crowne Plaza Hotel Maruma Maracaibo
- Crowne Plaza Hotel Maruma Hotel And Casino
- Crowne Plaza Maracaibo