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“STAY AWAY!”

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Lake Norfork Resort
Ranked #1 of 1 Henderson B&B and Inns
Salt Lake City, Utah
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“STAY AWAY!”
Reviewed 8 June 2009

I just stayed at the Norfork Inn this past weekend and the hotel is HORRIBLE! The people working there were rude. The rooms were very dirty! The only thing this hotel has going for it is its location which is right on Lake Norfork. The hotel is old and run down and has apparently not been maintained for many years.

  • Stayed June 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Charles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bringroses, manager at Lake Norfork Resort, responded to this review, 13 June 2009
In regard to the negatively written review dated 6-8-09. I would like to clear up these accusations.
1.The age of the motel- Yes it is true we are an older establishment, but we are constantly in the midst of renovations to assure a quality stay for our guests. If repairs are needed we appreciate the guests input and try to resolve the situation quickly.
2. The staff- We pride ourselves on being a family resort. Affordable with great amenities. Our staff works hard to provide quality service and friendly atmosphere. If you are expecting Trump towers we are definately not the place for you, however if you want good quality at affordable prices we are here.

It has been our experience that those who have complaints about their visit are usually ones who have been talked too about following house rules, such as not jumping the hot tub fence after hours, inappropiate and indecent behavior in public areas, refusal to pay bill or register all guests and things of this nature.

The sunsets on the lake are breathtaking, and worth the stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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37 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Tx
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 March 2008

We stayed at Lake Norfork Inn in late March 08. We had made reservations several weeks in advance as we were coming to town for a tournament. When we arrived, the first room they put us in, the heat was stuck on full blast. There were gaps around some of the light switch cover plates. The tub was holding standing water. You get the idea. So we go back to the front desk immediately. There first response, was well we can unplug it. Then they wanted to see if they could fix the heat/ac unit before putting us in another room. The man working the front desk went to check on it and could not fix it, so they put us in another room. This room, while not great, was much better than the first. Though there was some rust and or mold on the bathroom ceiling tiles. This room appeared as if they may have made a recent sub-par attempt at remodeling it.

The overall property needs some serious quality and key word quality work done and it could have some potential. However, next year we will try and find another place to stay as there are some nice motels in Mt. Home, less than ten minutes away and there are some other resorts on the lake.

It was bad enough we would have immediately left after being put in the first room, except we doubted we could find another room on short notice as the town was full due to the tournament.

  • Stayed March 2008
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fisherman74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Henderson hotels

A TripAdvisor Member
Reviewed 7 July 2004

My family and I stayed at the Norfork Inn over the forth of July weekend. It was the second time we have stayed there. The service was great and they kept our rooms clean the whole time. The price was great and the view of the lake was beautiful. We love the Norfork Inn at Henderson, Ar. The pool and hot tub were clean and the sauna was a plus. The club at the Inn (The Windjammer) had a great band and the employees were really nice. I tell everyone about it.

Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lake Norfork Resort

Property: Lake Norfork Resort
Address: 9883 Highway 62 E, Henderson, AR 72544-9094
Region: United States > Arkansas > Henderson
Amenities:
Swimming Pool
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Henderson
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Lake Norfork Resort 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Lake Norfork Hotel Henderson

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