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Peermont Metcourt Francistown
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Reviews (83)
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73 - 78 of 83 reviews
Reviewed 27 July 2011

The location is great, just down from Gallo Mall and close to the main bus terminal and the businesses and shops along Blue Jacket Street. The rooms themselves are very basic but clean and comfortable rooms that remind me a bit of American brands like Courtyard by Marriott or Holiday Inn. There was an ok selection of TV chanels, the shower had great water pressure and was clean and overall the room itself felt like a good value for the money. The staff though was another matter unresponsive to basic requests like asking for directions to a local bank, or ATM since their credit card machine was broken and they insisted on a cash deposit. Not only where they unresponsive they seemed almost hostile at being asked to do something other than just check me in and give me a room key. I had to ask 3 different agents and wait 10 minutes for a remote for the TV in my room. It's a nice enough hotel but there needs to be more customer service focus by the management and on-site staff.

Room Tip: The Peermont website has better rates than walking up or calling.
  • Stayed: June 2011, travelled on business
    • Value
    • Sleep Quality
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1  Thank WorldTravelerTodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2011

The Metcourt Francistown could be a comfortable place to rest your head at the end of a working day, if it had just the most basic maintenance. The staff take dozens of complaints a day, and shrug their shoulders in frustration, saying that there is no support or maintenance. There were my issues: TV not working - not the end of the world, but a real nice to have in a strange place, telephone not working - problematic when you want to maintain contact with home; no hairdyer anywhere in the hotel; shower and basin drains blocked, allowing only minimal use of water; wi-fi at a cost of P150 for 24 hours, irrespective of how much you actualy use in a 24 hour period. On the up side, the bed had clean cotton sheets and was comfortable. However, I would not recommend this hotel if you have other options.

  • Stayed: May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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1  Thank Deidre060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017 via mobile
Google Translation

Stayed: February 2017, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2017
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Room Tip: Da gibt es keine Empfehlung
  • Stayed: October 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2015
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  • Stayed: January 2015, travelled with friends
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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