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“Clean, Quality room”

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Hilton Garden Inn Jonesboro
Ranked #1 of 19 Hotels in Jonesboro
Certificate of Excellence
Reviewed 18 December 2013

Great experience overall. Nice room, great amenities, friendly staff. I was in town for a trip with my cousin and children. We enjoyed the pool and hot tub with our friends, who were staying there also. The room was comfortable and clean. The breakfast buffet was fabulous. Overall, it was a good deal.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Andress W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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429 - 435 of 555 reviews

Reviewed 17 December 2013

I stay here when I am in town for business. Staff is wonderful, rooms are wonderful and I just sleep like a baby in the comfortable beds. The bathrooms are squeaky clean and showers almost give you a massage.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2013

Very nice hotel. King Suite is perfect size. The hotel staff was very friendly and went out of their way to make your stay pleasant. Bed is very comfortable, Hotel is easily accessible and within short distance of shopping and restaurants.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Cynthia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

Excellent stay. Staff professional, friendly and very helpful. Hotel and room were very clean. Breakfast was very good although the cook put way too many (like 20+) slices of very hot jalapenos on my grandson's omelet. Also I do not like the dial-a-bed mattresses now featured in Hilton Garden Inns. I slept OK on the lowest setting - I prefer pillow-top. My grandson was there for pole vault training at Bell Athletics. Bell is located about 10 minutes from hotel row. we will definitely stay at this hotel the next time we go to Jonesboro, AR.

  • Stayed: November 2013, travelled with family
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Thank oldcrow117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

We were traveling to MS and stopped over in Jonesboro. Found the Hilton Garden Inn with good reviews on Trip Advisor and it had 2 Queen beds to accommodate our family. The overall experience was great; we were really impressed with the facilities and value. Breakfast offers both cooked to order options and buffet selections. We were impressed with the friendliness and attentiveness of the staff. We will definitely stay here again.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank JWG2192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

The room was clean and the front desk was very pleasant. But was awakend by the room above at 1 -2 AM in the morning. Footsteps, thumping, and bathroom noises. Beds were uncomfortable. Very disappointing for a Hilton brand hotel. Would not stay again.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff F, General Manager at Hilton Garden Inn Jonesboro, responded to this reviewResponded 3 December 2013

Thank you so much for your recent review. I was glad to read from your review that you found or rooms to be clean and that our front desk staff was pleasant. We do everything we can to make sure that all our guests have a great stay; however, I understand that there were some issues that inconvenienced you particularly the disruptive noises you experienced from the guests above your room.

It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve. I can assure you that your feedback has been taken into consideration and that we are actively looking at different options of better soundproofing our property.

Again, I thank you for taking the time to share your recent experience at our hotel and I do hope that if you are ever in town, you consider staying with us.


Jeff Fort
GM

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Reviewed 22 November 2013

Hotel was very nice in appearance, staff was friendly, ammenities were up to date. Location is very good, close to the highway and many restaurants and entertainment. I used the whirlpool, which requires a key to enter, it was a good size and temperature of water perfect. Rooms are very nice, clean, and well equipped with appropriate amount of furniture with leaving enough room in the room as well.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Jonesboro

Address: 2840 S Caraway Rd, Jonesboro, AR 72401-7325
Phone Number:
Region: United States > Arkansas > Jonesboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Jonesboro
Price Range: £93 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jonesboro 3*
Number of rooms: 109
Official Description (provided by the hotel):
4 story cream stucco and stone building Located off Highway 63 in the only metropolitan area in Northeast Arkansas 5 minutes away from Arkansas State University Premier Hotel in Jonesboro The hotel has a lounge called Classics ... more   less 
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Also Known As:
Hilton Garden Inn Jonesboro Hotel Jonesboro

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