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“Sopping Trip To Jonesboro, AR”

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Lexington Suites of Jonesboro
Ranked #14 of 19 Hotels in Jonesboro
West Plains, Missouri
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Sopping Trip To Jonesboro, AR”
3 of 5 bubbles Reviewed 2 March 2014

This was a nice place to stay. They had the best price in the shopping area. We had to wait 2 hours for them to get us a clean room. They was understaffed. No discount was offered for the wait. Over all it was ok.

Room Tip: Shop around. 5 Hotels in the same block.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, asst. at Lexington Suites of Jonesboro, responded to this review, 3 March 2014
I apologize for your wait to get in your room, perhaps it was before check in time. But I am sorry but glad that your room was ok and you enjoyed your shopping trip in jonesboro, I hope that you come back to see us.
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83 reviews from our community

Traveller rating
    13
    6
    16
    11
    37
See reviews for
24
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20
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Batesville, Arkansas, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 15 February 2014

Not what I expected, got a king suite and when I arrived the room was ice cold. Took over an hour to warm up, front room area never got warm til next morning. Bathroom has no heat vent so have to leave bathroom door open to get warm enough to shower and not much showerhead pressure. Not worth what I paid for room. will not be back.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, Assst. at Lexington Suites of Jonesboro, responded to this review, 26 February 2014
Thank you for staying with us. I apologize that your room was not warm when you checked in. I have gone over it with the staff to get this corrected.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missouri
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 29 October 2013 via mobile

Extra dirty. The toilet looked as though it hadn't been cleaned in MONTHS! Wallpaper coming off the walls. Very dark and ridiculously filthy. The bathtub had filthy foot marks in it. Other reviews mentioned bugs and while i didn't see any during the 10 minutes i spent in the room (i demanded a refund and left), i definitely can see where there could be bugs.

I checked a few other properties in town, and frankly most looked awful with the exception of the Hilton properties. I ended up driving to Paragould and staying there instead.

Stayed October 2013, travelled on business
Helpful?
Thank jaybird777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, asst at Lexington Suites of Jonesboro, responded to this review, 24 April 2014
I sincerely apologize for any issues that you may have experienced. We are checking into your comments and will correct anything that is found
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis, Tennessee
1 review
1 of 5 bubbles Reviewed 17 October 2013

Stayed at the Lexington October 12, 2013 and it was the worst experience ever. The room had roaches, smelly, towels dingy, and stains. When request for another room, staff stated all rooms were booked up and oh course because it was homecoming in the city so therefore all the rooms were booked. I had no other choice but to stay because I had my family and when I asked for a refund, manager the stated because I stayed, I was not entitle to a refund. I told her, I bet you would not stay in a roach infected room and I thought it was horrible how you treat your customers. I will never stay here again.

Room Tip: Please read your reviews and do not be misled by the websites. Also do not book through a third part...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vanessa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, asst at Lexington Suites of Jonesboro, responded to this review, 24 April 2014
I apologize for any inconvenience that you experienced. We have contracted with a pest control company and are taking care of this issue.
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little rock, ar
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 14 October 2013

Exterior very nice, good location. Rooms are horrible. Smelled like bleach, roaches on wall, tape on remote, scratchy linens.Many contstruction workers stayed, and were outside in chairs all night, 5 mini pillows on beds instead of regular size. Mold on shower curtain, styrofoam held fridge in place.

Room Tip: Candlewood suites next door.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deannasue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, Manager at Lexington Suites of Jonesboro, responded to this review, 17 October 2013
Thank you for staying with us. I apologize for any inconvenience experienced during your stay. I have addressed your concerns with our maintenance and housekeeping staff, as well as our front desk to ensure these problems will not occur again. It is my hope that you will provide us the opportunity to deliver excellent service with an outstanding experience the next time you and your family are in the Jonesboro area. Thank you.
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Asheville, North Carolina
1 review
5 of 5 bubbles Reviewed 16 September 2013

This is a very nice hotel. We had our daughter and her 4 week old baby with us. She is very picky and did not want to stay in a cheap, unsatisfactory hotel. This was a great hotel, for a great price. All other hotels in the area are over $100.00 night. This one was $70/night. We stayed Friday through Sunday in September 2013. Our room was non-smoking on the first floor. The only thing I did not like was that when you shut the door between the living room and bedroom, there is no air for the living room. The A/C is the window unit in the bedroom area. We enjoyed our stay here and would stay here again when we come back to Jonesboro.

Room Tip: I heard that the 3rd floor does not have great water pressure. We had family staying on the third f...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blondie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, Manager at Lexington Suites of Jonesboro, responded to this review, 24 September 2013
Thank you for your wonderful review regarding your most recent stay with us. I am please that you had a great stay. We look forward to seeing you the next time you are in the Jonesboro area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
1 of 5 bubbles Reviewed 20 August 2013 via mobile

We have stayed here several times in the past and it was okay. Our last stay was indeed the last! Broken down furniture and roaches did it!!! The rooms here are extremely run down and in need of repairs. There were gaps in the door frame that you could see the hallway carpet, water stains on the ceiling, broken down furniture and cockroaches.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Best-Fairy-Godmother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, Manager at Lexington Suites of Jonesboro, responded to this review, 17 October 2013
Thank you for staying with us. I apologize for any inconvenience that you experienced during your stay with us. I have addressed your concerns with our maintenance staff. We are also in the process to begin making upgrades to our suites. It is my hope that you will give us another chance to show you the changes made in the future. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lexington Suites of Jonesboro

Property: Lexington Suites of Jonesboro
Address: 2909 Kazi Street, Jonesboro, AR 72401 (Formerly Quality Suites)
Phone Number:
Region: United States > Arkansas > Jonesboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 19 Hotels in Jonesboro
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Lexington Suites of Jonesboro 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Lexington Suites offers an easily accessible location, affordable rates, exceptional customer service, superb accommodations, and amenities that will make you feel at home. Relax in the privacy of your own tastefully decorated suite with amenities including a microwave, mini-fridge, coffeemaker, two cable TVs with HBO, desk with lamp, hairdryer, iron, ironing board, alarm clock, two phones, complimentary local calls, and wake-up service. We welcome you to come and experience all that Lexington Suites has to offer. ... more   less 
Reservation Options:
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Also Known As:
Quality Inn Jonesboro

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