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“great staff!” 4 of 5 bubbles
Review of Lexington Suites of Jonesboro

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Lexington Suites of Jonesboro
Ranked #14 of 19 Hotels in Jonesboro
2 reviews
“great staff!”
4 of 5 bubbles Reviewed 20 June 2014

Just ask for the two Jenny (ie) 's! They'll take great care of you! Great staff! They will bend over backwards to take care of your needs! All the wHile, theydo it with gracious good grace and a smile.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, Adm Staff at Lexington Suites of Jonesboro, responded to this review, 30 June 2014
thank you so much for your nice remarks. We try hard to make customer service our top priority.
Please come again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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83 reviews from our community

Traveller rating
    13
    6
    16
    11
    37
See reviews for
24
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20
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Munich, Germany
1 review
5 of 5 bubbles Reviewed 8 May 2014

Upon my very late arrival, I was greeted with a very professional, sincere young lady by the name of Megan. She was very knowledgeable of the area and even printed directions for my trip into town. The room was nice and breakfast had a decent selection. The front desk staff were more than helpful during my stay. I will be coming back.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leeami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, Adm Staff at Lexington Suites of Jonesboro, responded to this review, 30 June 2014
Thank you for staying with us at The Lexington Suites. We do appreciate your nice remarks and look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 24 April 2014

My family and I stayed here and will definitely be going back! The ladies at the front desk were very nice and the entire place was nice and it's a place that is great for kids too. Keep up the good work! :)

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tarashalane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, asst at Lexington Suites of Jonesboro, responded to this review, 30 April 2014
Thank you staying with us. We appreciate your nice comments. We try hard to provide good customer service. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
1 review
5 of 5 bubbles Reviewed 23 April 2014 via mobile

I love the setting when u walk into to lobby, Its very spacious and inviting. The room was immaculate and clean. Upon arrival Ashlee greeted us with a welcoming smile. We checked into our room without delay and were pleased to see how clean the rooms were. Breakfast was amazing. They have eggs biscuits and gravy, as well as your usually continental items. They are under new management and we can see a difference since our last stay. Jennifer ( Jennie ) the new manager has been very polite and helpful with anything we have needed or asked for. All the staff has gone above and beyond to make our stay feel like home. The night audit women Jenny and Megan always greets us by name and asks how we are doing. We came into town since we are buying a house and it had taken a little longer then anticipated to move in, so we came back to the Lexington. It's great to see the familiar faces of the staff even the newest member Lee, he is very considerate and a joy to talk with. We will stay here everything welcome to jonesboro!!!

Stayed April 2014, travelled with family
Helpful?
Thank Vena T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, asst at Lexington Suites of Jonesboro, responded to this review, 24 April 2014
thank you for staying with us. We appreciate your comments and we are striving for a pleasant stay for each guest. Please do come again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Timbo, Arkansas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 April 2014

I loved that they had a gym. Our room was clean, and I liked the location of the hotel. The staff was very friendly and helpful. Our room was serviced everyday, and we never had to go ask for anything. The pool was a nice place to relax. I would most definatley stay here again.

  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank amber h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, asst at Lexington Suites of Jonesboro, responded to this review, 24 April 2014
Thank you for staying with us. We appreciate you and hope you will come again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Blanc, Michigan, United States
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 9 April 2014

Decided to visit Jonesboro, AR on a whelm. I hadn't booked our lodging in advance and thought it would be super easy to find a room short notice. Well, I was wrong! After arriving in Jonesboro, we quickly learned that this was not the case as all of the hotels of our choice were full/sold out. We pulled up the Lexington Suite and thought that we'd try something new as we had never heard of the Lexington Suites. Nevertheless, the building was solid and the lobby looked inviting. Upon check in we learned that the pool was broken. No big deal right! A pool is just one minor inconvenience. To make a long story short. We stayed all of an hour before returning to the front desk asking for a refund. To have paid over 100 dollars for a dirty, antiquated, run down room was not going to sit well with my family. In short, the couch had Cheetos lodge between the cushions. The beds were soft and of poor quality. I won't even mention the 1940's themed bedding. The tile grout and molding around the toilet was GROSS!!!!! I had to wear shoes in the bathroom. The framing around the windows had chipping paint and was in need of repair. The toilet had not been cleaned. The towels were stained and gross. Overall, not worth the money charged. The front desk staff person was wonderful, however, this hotel was in bad shape and did not fair with our standards. Good riddance, Hello Marriott!!!!!! So glad, we finally found a room.

  • Stayed April 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dee_u05282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, asst at Lexington Suites of Jonesboro, responded to this review, 24 April 2014
I sincerely apologize for any inconvenience that you experienced while staying with us. We have met with the housekeeping and maintenance staff to get your issues corrected.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Jonesboro hotels

Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 30 March 2014 via mobile

As we got to the hotel the lady was very nice. She took the time to find us the type of rooms our group was looking for.( Joined Rooms)@ $75 each..we preceded to our rooms as we opened the door the rooms appeared to be clean and spacious. However, further on into the stay the shower was very brown, the towels were suspiciously stained up giving you the "ick" feeling. Then I go to plug in my phone at two different recepticals both were damaged, hanging out of the wall and wouldn't plug in. At this time I discover many Dum-Dum eaten suckers behind the end table and around the base of the beds. The couch was very rough looking (looked like a county wide pick up item). We later went to the heated indoor pool which was nice and warm but fairly disgusting. The pool itself was discolored kind of yellow/brownish. Next morning, we got to the continental breakfast, being a free breakfast one couldn't expect much. The biscuits were like rocks, the gravy was every where but in its warmer and clumpy, oats were provided but no water, the apples were the most appealing part.

  • Stayed March 2014
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ccmdabm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddika K, Asst. Adm at Lexington Suites of Jonesboro, responded to this review, 23 April 2014
We sincerely apologize for the inconvenience that you experienced. We strive to make our guests comfortable. We have met with the housekeeping and maintenance. We have shown the pictures to them. They have acknowledged the issues and we have corrected them. If you would give us another chance, we will discount your room and we will try to make your stay a good one. We do appreciate you letting us know your concerns. Your comments have been a good help to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lexington Suites of Jonesboro

Property: Lexington Suites of Jonesboro
Address: 2909 Kazi Street, Jonesboro, AR 72401 (Formerly Quality Suites)
Phone Number:
Region: United States > Arkansas > Jonesboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 19 Hotels in Jonesboro
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Lexington Suites of Jonesboro 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Lexington Suites offers an easily accessible location, affordable rates, exceptional customer service, superb accommodations, and amenities that will make you feel at home. Relax in the privacy of your own tastefully decorated suite with amenities including a microwave, mini-fridge, coffeemaker, two cable TVs with HBO, desk with lamp, hairdryer, iron, ironing board, alarm clock, two phones, complimentary local calls, and wake-up service. We welcome you to come and experience all that Lexington Suites has to offer. ... more   less 
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Also Known As:
Quality Inn Jonesboro

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