I've stayed at this property multiple times during the holidays because I have family in Jonesboro. Last year the property had switched from Holiday Inn to Fairbridge Inn and Suites. I knew I was in trouble when I pulled in this year and the temporary banners were still hanging over the top of the Holiday Inn signage. It is a pet friendly hotel which is one of the reasons we always chose to stay there. When I went to check in it became apparent I was booked into a non pet room. The clerk (who was friendly, just obviously not trained) spent 30 minutes looking for an available room. As in walked away from the desk to physically walk to the rooms while the phone ran non stop looked for a room. It appeared he was the only one working on Thanksgiving night and this is a large property. Finally he checked me into a room. When I arrived at room 137 something told me to check it out before unpacking the car. The room he gave us had absolutely no linens on the bed and a box of eaten hot wings on the nightstand. I returned to the front desk and asked for a refund so we could stay in another location. He told me I couldn't be refunded b/c I booked through Expedia. I left anyway because there was no way I could stay there at that point. Do yourself a favor and go to the Comfort Suites - the clerk was so helpful to get us in after this disaster and their rooms were clean and comfortable. I don't see this property doing anything but closing if this is what they are offering a year after purchasing.
- Official Description (provided by the hotel):
- The only hotel in Jonesboro, Arkansas offering elegant lodging accommodations, indoor heated swimming pool, banquet space for over 1000 guests, Restaurant, Fitness cente, Flexible meeting space, Wedding and Receptions, Birthday and pool Parties, Conferences, Corporate events, We are located directly on the highway, Fairbridge Inn and suites Hotel is the ideal location and environment for business travelers destined for Jonesboro. Situated on the famous Caraway road of our City we are the landmark hotel in town built in 1987, with its old charm and excellent customer service. Minutes away from local attractions within easy driving distance. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, getaroom.com and Cancelon so you can book your FairBridge Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Jonesboro Hotel Jonesboro
- Jonesboro Holiday Inn