in town for a funeral may 10, 2014
THE GOOD: the staff was kind enough to let us in our room early so we could prepare for attending a funeral. the loby looked decent and clean. room had a nice flat screen tv, mini fridge and microwave. Towels were bright white and bed linens were comfy and clean. matress was spotless clean (yes i checked) mine shampoo/soap smelled great.
The Bad: Mold on bathroom ceiling, toilet had a ring like it hadn't been used in a while. ceiling vent was full of dust. room phone didn't work, so we had to walk to front desk to request more towels. There was a dead but in the corner of our room along with a spider on the wall.when we entered the room it had a musty smell, but at least it wasn't a cigarette smoke smell. The worst part of our experience was the FREE breakfast. We went to the hotel restaurant about 9am. No staff was there to greet us. several other guests seated themselves and were also waiting for a staff member. once we found someone we had to ask for our order to be taken. after ordering we were informed that there was no food available, but the manager was at the grocery store buying food. We ate elsewhere. Over all impression is that this hotel lacks experience and is very unprepared for business.
- Official Description (provided by the hotel):
- The only hotel in Jonesboro, Arkansas offering elegant lodging accommodations, indoor heated swimming pool, banquet space for over 1000 guests, Restaurant, Fitness cente, Flexible meeting space, Wedding and Receptions, Birthday and pool Parties, Conferences, Corporate events, We are located directly on the highway, Fairbridge Inn and suites Hotel is the ideal location and environment for business travelers destined for Jonesboro. Situated on the famous Caraway road of our City we are the landmark hotel in town built in 1987, with its old charm and excellent customer service. Minutes away from local attractions within easy driving distance. ... more less
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- Also Known As:
- Holiday Inn Jonesboro Hotel Jonesboro
- Jonesboro Holiday Inn