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“Hampton Inn Jonesboro”

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Hampton Inn Jonesboro
Ranked #5 of 19 Hotels in Jonesboro
Memphis, Tennessee
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Hampton Inn Jonesboro”
4 of 5 bubbles Reviewed 12 December 2013

This is a neat, clean and comfortable Hampton Inn with a friendly and helpful staff. The complimentary breakfast is good and the rooms are comfortable. Overall a good value. Close to Arkansas State University, shopping, and several restaurants.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review, 16 December 2013
Thank you for your great feedback we apperciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

272 reviews from our community

Traveller rating
    106
    63
    49
    37
    17
See reviews for
92
36
15
105
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Murfreesboro, United States
1 review
1 of 5 bubbles Reviewed 2 December 2013

They did not have the correct type of room I requested in my reservation. Phone didn't work, bathroom ceiling was covered in Mold and got charged for items I should not have been charged for. Front desk clerk for check out was extremely rude and did not want to assist with problems.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review, 6 December 2013
Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, AR.

At Hampton Inn Jonesboro, AR, we strive not only to provide a comfortable stay with great guest service, but we also make every effort to create a safe, clean, and friendly experience. It is obvious from your comments that you believe we have failed to meet those expectations.

I assure you that every effort is being made to address this situation.

I appreciate the time you have taken to express your concerns. It gives us the chance to learn where we need improvement. It also allows us to resolve any problems that may arise from time to time. Guests like you, who make us aware of these problems, are our most valued guests and we would hate to lose you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springdale
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 27 November 2013

Overall this is a good hotel to stay at if you are in the area. The rooms are small and need updating, but the hotel is clean and the staff is very friendly and helpful. They need to convert the heating & cooling system to a thermostat based system like most hotels have done.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank HippyDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris H, Manager at Hampton Inn Jonesboro, responded to this review, 29 November 2013
Thank you for the positive feedback we appreciatee your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ozark, Missouri
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

We stay at this hotel every time we go to Jonesboro, which is pretty frequently because our son attends college there. The staff is great, the location is great, the hotel is great. Never any complaints.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank JHill589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris H, Manager at Hampton Inn Jonesboro, responded to this review, 29 November 2013
Thank you for the positive feedback we appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
north little rock, United States
1 review
3 of 5 bubbles Reviewed 21 November 2013

The bed very terrible. My friend has stayed at Hampton before and said the beds are terrible but I was thinking oh its just that hotel she stayed at, so I kept my reservation and she was right it was terrible. The down comforter was not washed properly so there we lumps all over bed, it looked like it had all ready been slept in. I was just very disappointed. The hotel was clean and breakfast was great but just cant get pass the terrible bed.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Roberta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medina, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 17 November 2013

well run Hampton with clean quiet rooms for business. Comp breakfast is well stocked and coffee very good. Cookies in the evening are nice touch. no need for dessert just grab cookie when back at hotel

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lance T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review, 20 November 2013
Thank you for your feedback we appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
covington, United States
2 reviews
5 of 5 bubbles Reviewed 11 November 2013

one of the better hotels in a rapidly growing area. clean ,quiet rooms. breakfest is standard powdered eggs. two hamptins in the same week and both served the "western omlet" which is horrible. Hope thats not a cost saving plan

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris H, General Manager at Hampton Inn Jonesboro, responded to this review, 13 November 2013
Thank you for the feedback I will forward comments to appropriate departments we appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Jonesboro

Property: Hampton Inn Jonesboro
Address: 2900 Phillips Drive, Jonesboro, AR 72401
Phone Number:
Region: United States > Arkansas > Jonesboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 19 Hotels in Jonesboro
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Jonesboro 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Expedia, Hilton Hotels Direct, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hampton Inn Jonesboro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jonesboro Hampton Inn

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