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“A very good non typical hotel”

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Sunbird Mzuzu Hotel
Ranked #1 of 1 Hotels in Mzuzu
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A very good non typical hotel”
4 of 5 bubbles Reviewed 3 June 2014 via mobile

It's not the most glamorous location or building but the standard of the rooms, the quality of the food and the attention to detail is very good indeed. Staff are very friendly and helpful. Watch the wifi. I paid 5000MK for 30 days/ 1Gb of data which lasted 24 hours.

Stayed June 2014, travelled on business
Helpful?
3 Thank Denmattali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 reviews from our community

Traveller rating
    3
    17
    18
    1
    3
See reviews for
1
7
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27
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Perth, Australia
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

This hotel was our overnight stop on a long drive from the Tanzania border area to Lilongwe. actually this hotel lacks practically nothing. Very well-kept gardens, quiet yet convenient location. great service and the room as immaculate. The ONLY negative was sirloin steak on the menue. It was over-cooked and as tough as boot leather. I think in all honesty that it would appeal to a local as tenderness in meat is not a common thing for them. The breakfast selection was fine.

The staff are very friendly and couldn't be more helpful.

The whole thing is on the expensive side. But considering the location in such a far flung part of Malawi. It's fine.

Room Tip: ask for a quiet room if you are not a sound sleeper. there is a section of rooms smack over the nig...
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  • Stayed May 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uppsala, Sweden
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 14 March 2014

Got here because we asked for a hotel with wifi;-)

Well the wifi connection was not included in the room price and it worked by it's own terms, which means that if you're lucky, you can connect to the internet for a few seconds or even minutes sometimes, but the connection breaks all the time. You pay for a four star hotel but you don't get what you would expect for your money.

On the positive side, we found the staff very friendly and helpful, but the rug in our room was so dirty so our feet got black passing from the bathroom to the bed.

Service in the restaurant was slow, and, during our 4 week stay in eastern africa this was the only place that gave us serious stomach problems. In fact that serios that I myself had to get heavy medication that kept me weak for more than two weeks.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jan-Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mzuzu hotels

Nkhotakota, Malawi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 February 2014

People miss its a good product needs a lot to advertise itself. I suppose flexible rates would build it up. I was impressed with a special rate I was given with My guests from USA. The impression given by the General manager was great. Food was excellent and well laid buffet. staff very friendly and helpful.

Room Tip: Need to put brochures for the hotels at all airports for international travelers even local ones.
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 26 February 2014 via mobile

I enjoyed the comfort of the hotel but still do not believe that I got value for money. Staff were friendly and meals were quite good but the room rate is a bit excessive, especially when the air conditioning in my room was quite noisy and a bit temperamental.

Stayed February 2014, travelled on business
Helpful?
Thank GlobL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
1 of 5 bubbles Reviewed 22 December 2013

This is unfortunately the only real hotel in Mzuzu. I came here on the basis that I had already stayed at the Sunbird in Blantyre (which is excellent).
This hotel is however a complete dump ! Totally overpriced (they charge more than Blantyre and have one star less). After a twenty minute argument at check-in I got what they describe as an executive room. I am a seasoned traveler in Africa and therefore know what to expect in some places. This one is however terrible. It's a question of value for money. They charge international rates but the hotel hasn't had a Kwacha spent on it in twenty years, the service is terrible, quite a few of the staff bordering on rude, food if you can bare a thirty minute wait for anything, is extremely average.
Globally, extremely dated and completely overpriced for what you get. They are cashing in on the position of being the only hotel in the town.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 19 September 2013

Generally a safe place with good service, and very clean. The sunbirds are kind of dated at this point across the country, but this one was fine. The restaurant actually had surprisingly good food, so I would recommend that for sure.

Stayed August 2013, travelled on business
Helpful?
2 Thank GES123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunbird Mzuzu Hotel

Property: Sunbird Mzuzu Hotel
Address: PO Box 231, Mzuzu, Malawi
Phone Number:
Region: Malawi > Northern Region > Mzuzu
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mzuzu
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Sunbird Mzuzu Hotel 2*
Number of rooms: 60
Reservation Options:
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