Stayed here in March 2013. Its a great hotel in terms of location, pricing, space and standards.
ROOMS: Well done up rooms with all amenities, nothing to complain about at all. Right from the Air con to the mattress to everything else its excellent.
POOL SIDE: This is the star of the property, the pool is the center hub of the hotel and the best part is that the entire place is spread out so the pool side does not seem cramped up at all and its a nice 25 mtr pool.
RESTAURANT:There is a open air restaurant by the pool and one inside the hotel main building. During our stay we never bothered or saw the indoor restaurant operational. The restaurant is all right, nothing good or bad about it.. it just exists...
RECEPTION/SERVICE: A big -10 on this one. The service at the restaurant is whatever and same goes for the reception. I guess thats pure lack of training. Its one thing to invest money to get the hotel up and about. But running one is a complete different ball game, and this hotel fails miserably. But having said that the house keeping is perfect. From what i understand as long as its a routine its fine but when it comes to client service where its more skill than routine they screw up!!
AROUND: The hotel is conveniently located close to the famous La Pyramid restaurant/beach Shack.. a visit there for a beer or two is a must...
FOOD: I was not very impressed with the food at all. The breakfast was the worse ever... but there are a lot of good restaurants around so no worries about that.
PRICING: rooms are all right. In the hotel a beer is for about 2 USD which is perfect.. food can be slightly on the upper side but that's Pointe Noire for you..
Overall I would stay there again, in fact i will be there in 3 days :)
- Official Description (provided by the hotel):
- The Elaïs hotel, 190 rooms and suites, in a 2.5 hectare garden, is situated in the business center of the city.You will find there: restaurant, bar, several meeting rooms (to 500 persons), big parking lot, swimming pool, tennis, fitness center, shops and a service 4* ... more less
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