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“Great place to relax after Gorilla trekking”

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Lake Kivu Serena Hotel
Ranked #2 of 6 Hotels in Gisenyi
London
Level 4 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great place to relax after Gorilla trekking”
Reviewed 23 November 2006

After spending a couple of nights at the Gorillas Nest whilst trekking the gorillas we then moved onto Lake Kivu and stayed at the Kivu Sun Hotel.

The hotel from what we got told is managed by the Intercontinental Group and was better than what we expected. It certainly isn't as nice as the Intercontinental in Kigali but we don't have a bad word to say about it.

The room was clean and tidy and had great views over the lake. The positioning is great, right on the lake with sandy beach. The staff were all friendly and the food we had there was excellent. We admittedly didn't eat there lots as our guides took us to other restaurants in the area which were very good as well.

In all a great place to relax by the pool or on the beach whilst having all the comforts of a five star hotel.

  • Liked — Location
  • Stayed October 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank HallTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
London, UK
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 September 2006

Excellent - luxury place to relax after gorilla treck. Has it's own section of beach, good restaurant clean pool and great rooms. Would get bored after a few days but for overnight or two nights is perfect to unwind.

  • Liked — luxurious relaxation
  • Disliked — feeling guilty
  • Stayed April 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank G.Evans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lake Kivu Serena Hotel

Property: Lake Kivu Serena Hotel
Address: P.O. Box 7469, Gisenyi 00100, Rwanda
Region: Rwanda > Western Province > Gisenyi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 6 Hotels in Gisenyi
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Lake Kivu Serena Hotel 4*
Number of rooms: 72
Official Description (provided by the hotel):
Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu, the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with the nearby Virunga Volcanoes providing a spectacular backdrop on one side and a panoramic view of the lake on the other. ... more   less 
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