We stayed at the Home Inn for 3 nights last month while we were in Rwanda. It was well located to the Volcanoes National Park and overall provided us with a decent base for our gorilla trekking. The rooms were large and well maintained and although our balcony door did not lock we were on the 1st floor so we didn't freak out about it.
The staff were incredibly helpful, especially Jean-Claude and Henry and nothing appeared too much trouble for them. The wi-fi was a bit hit and miss for the first few days but we just accepted it due to where we were but they soon fixed it and it worked well enough. They also cleaned our manky boots after every trip to the jungle and never charged us once which was very good of them.
My only complaint would be how long it took to prepare the food in the evening in particular. We waited over an hour for a cheese and ham toastie, in fact we waited over an hour for all our evening meals, one occasion nearly 2 hours! When it came the food was nice enough but it was a long wait for what we asked for. It's a shame because otherwise the service was fantastic. Other than that we couldn't fault the place.
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- Also Known As:
- Home Inn Rwanda/Ruhengeri